Cancel Office 365 for home

Tip: Office 365 for business admins, see Cancel Office 365 for business.

If you cancel your Office 365 Home or Office 365 Personal paid or trial subscription, you’ll be able to use Office and any included services until the end of your subscription period. For example, if you have a yearly subscription that expires on December 31 and you cancel it in June, you’ll be able to use it through December 31, but it won’t be renewed.

  1. Sign in to the Services & subscriptions page with the Microsoft account associated with your Office 365 subscription.

  2. Find the Office 365 subscription that you want to cancel, and then do one of the following:

    • To cancel your subscription immediately, choose Cancel.

    • To stop automatically renewing your subscription, but keep using it until it expires, choose Turn off auto-renew.

    Screenshot of the Services & subscriptions page, showing the subscription details for an Office 365 Home subscription.
  3. On the next page, choose Continue cancellation.

  4. On the next page, choose Confirm cancellation.

    Screenshot of the Are you sure? page when you cancel an Office 365 for home subscription.
  5. On the next page, choose Back to subscription.

    Screenshot of the confirmation page when you cancel an Office 365 for home subscription.

Note: If you’re eligible for a refund, you’ll see an option to receive one. If you have a pending balance, we’ll ask you to pay it when you cancel. If you don’t pay, we’ll charge your payment option on the next billing date.

What happens after subscription expires?

After your subscription expires, Office will run in reduced functionality mode and will show Unlicensed Product notifications. You’ll still be able to open and print your documents but you won’t be able to edit them or to create new ones. You’ll also lose access to the services that are included with your subscription, such as extra OneDrive storage and Skype minutes. If you have an Office 365 Home subscription, this also applies to anyone you've shared your subscription with. You can uninstall Office at any time.

Still need help? Contact Support

As an Office 365 subscriber, you can contact support for free to get help with account and billing issues.

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See Also

Renew Office 365 for home

Add, update, or remove a credit card or other payment option for Office 365 for home

Switch to a different Office 365 for home subscription

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