Cancel Office 365 for home

Tip: Office 365 for business admins, see Cancel Office 365 for business.

Use these instructions to learn how to cancel your Office 365 Home or Office 365 Personal subscription. If you bought an Office 365 subscription through a third-party, such as Best Buy, you’ll have to contact them to cancel your subscription.

Note: Are you trying to cancel a trial? See Cancel your trial Office 365 home subscription.

You might also receive a refund if you:

  • Bought a yearly subscription within the last 30 days, OR.

  • Bought a monthly subscription, and cancel within 30 days of your last renewal date.

How to cancel Office 365 for home

  1. Sign in to the https://account.microsoft.com/services page with the Microsoft account associated with your Office 365 subscription.

  2. Select the Office 365 subscription that you want to cancel, and then choose Cancel or check your expiration:

    If you see a Cancel link under Office 365 Home, select Cancel. You might be given the choice to get a refund for unused time. If you choose to get a refund, the subscription will go into reduced functionality mode immediately. Otherwise, you'll have access to your subscription until it expires.

    Shows the Subscriptions page where you can see how often you are billed, when your subscription renews, and your payment method

    If you don't see an option to Cancel, you might have turned off automatic renewal. Your subscription will end on the date specified in Expires on. There's no need to cancel because no future payments will be made.

    Shows the Subscriptions page with automatic renewal turned off

    If you don't see an option to Cancel, and you see Paid with and None, your subscription will end on the date specified in Expires on. There's no need to cancel because no future payments will be made.

    If your Office 365 trial was installed on your new PC, it will expire on the date shown
  3. Follow the prompts to cancel your subscription.

What happens after I cancel my subscription?

After you cancel your subscription, Office will run in reduced functionality mode and will show Unlicensed Product notifications. You’ll still be able to open and print your documents but you won’t be able to edit them or to create new ones. You’ll also lose access to the services that are included with your subscription, such as extra OneDrive storage and Skype minutes. If you have an Office 365 Home subscription, this also applies to anyone you've shared your subscription with. You can uninstall Office at any time.

Still need help? Contact Support

As an Office 365 subscriber, you can contact support for free to get help with account and billing issues.

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See Also

Renew Office 365 for home

Turn automatic renewal on or off for Office 365 for home

Switch to a different Office 365 for home subscription

Add, update, or remove a credit card or other payment option for Office 365 for home

Cancel your trial Office 365 home subscription

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