Buy licenses for your Office 365 for business subscription

When you buy an Office 365 for business subscription, you'll typically buy the number of licenses you'll need for the subscription based on the number of users that will be using the subscription. As your organization changes, new members might join the organization or employees might change roles. As this happens, you can add more licenses to your subscription.

Tips: Did you want to buy licenses for a different subscription?   

How to buy user licenses

Choose how you want to buy licenses.

  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.

  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.

  3. In the admin center, choose Billing > Subscriptions.

    The Billing menu in the new Office 365 Admin Center with Subscriptions selected.

  4. On the Subscriptions page, select the subscription that you want to add licenses to and then select Add/Remove licenses.

    Tip: Don't see the Add/Remove licenses link? See What if I don't see the Add/Remove link? See What if I don't see the Add/Remove link?.

  5. In the Total licenses box, enter the total number of licenses that you need for this subscription and then select Submit > Close. For example, if you had 100 licenses and you need to add 5 more, you would enter 105.

    Total licenses box and the Submit button.

    Note: If you paid for your subscription by credit card, any new licenses that you bought are available immediately after you receive an order confirmation. If you’re invoiced for subscription payments, you might have to wait for a credit check before your new licenses are available.

To add a new user to your subscription and buy a license for them at the same time, see Add users individually to Office 365 - Admin Help.

What if I don't see the Add/Remove link?

This section describes the reasons why the Add/Remove users link might not be available and what you can do about it.

  1. If a credit check is pending, you’ll see a Pending credit check message and you won’t be able to buy licenses until the credit check is completed. If a credit check is pending, check back later to see if the credit check has completed.

    Tip: Credit checks typically take up to two working days to complete.

    Pending credit check message.

    After the credit check is complete, you should see the Add/Remove users link in the Users section. If so, go to Buy user licenses.

  2. If the subscription was purchased and activated using a 25-character product key product key, you’ll see the text “Prepaid”. If your subscription was prepaid using a product key, see Add licenses to a subscription paid for using a product key.

    How to identify a prepaid subscription.
  3. If the subscription was purchased via a partner, you’ll see the Volume Licensing Service Center (VLSC) link. If your licenses were purchased via a partner see Add licenses to a subscription purchased through the Volume Licensing Service Center.

    Volume Licensing Service Center (VLSC) link.
  4. If you have a trial subscription, you must first buy your trial subscription and then you can add additional licenses. A trial version of Office 365 will display the text “Trial”. For more information, see Buy a subscription to Office 365 for business from your free trial.

    How to identify a trial subscription.

Still need help?

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

See Also

Assign or remove licenses for Office 365 for business

Buy another Office 365 for business subscription

Remove licenses from your Office 365 for business subscription

Billing in Office 365 for business – Admin Help

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