Manage your email on a Mac

Block unwanted mail

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Outlook lets you block unwanted email or a sender, move emails from junk mail to your Inbox, and change your junk mail preferences.

Block unwanted email
  • Right-click the unwanted email, and select Junk Mail > Mark as Junk.

    Or, select the unwanted email, and then select Home > Junk > Junk.

Move emails that are not junk to the Inbox
  • Select the Junk E-mail folder, select an email, and then select Home > Junk > Not Junk.

    Or, select the Junk E-mail folder, right-click the email, and select Junk Mail > Mark as Not Junk.

    The email message is moved to the Inbox.

Block a sender
  1. Select the unwanted email.

  2. Select Home > Junk > Block Sender.

Change Junk Email Preferences
  1. Select Home > Junk > Junk E-mail Preferences....

  2. Select the Safe Senders tab.

    • Email messages from the addresses or domains in your Safe Senders list will be delivered to your Inbox.

    • Select + to add an email address to the Safe Senders list.

    • Select a name on the list, and then select to remove an email address from the list.

    • Emails from addresses or domain names on your Blocked Senders list will always be treated as junk, and delivered to Junk Email folder.

    • Select + to add an email address to the Blocked Senders list.

    • Select a name on the list, and then select to remove an email address from the list.

  3. Select the Blocked Senders tab.

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Mail servers currently do a great job at filtering mail before it gets to you, but spam is just an unavoidable part of having an email account.

Here's how you can set and work with your junk mail settings in Outlook.

If you have a message that's junk, there's a few ways to mark it as junk.

You can right-click on it and choose Junk Mail, Mark As Junk, and in the last video I showed you how to enable the secondary right-click for your mouse, or on the Home ribbon tab you can select Junk and then choose Junk.

You'll notice that the unread count went up in my Junk email folder.

If I expand this, I can see that I have one piece of junk mail in my Gmail folder.

Occasionally, Outlook will mark something as junk that isn't, so you'll want to check this folder.

To unmark it, you can select the email and choose Junk, Not Junk.

It's going to bring it back to your inbox.

You can also block a particular sender from sending you email messages.

You can select Junk again and choose Block Sender with the correct email highlighted, and if you found that you accidentally blocked a sender you can remove it from the list.

To get into your Junk email preferences, click Junk and then select Junk Email Preferences.

In my preferences, the first thing that you'll find is a safe senders list.

This means that you can click the plus sign to put an email address in here, and anytime anyone sends you an email from this address, no matter what the content is, it will never be treated as junk.

You can add as many as you like, and you can remove an email from the list by selecting it and clicking the minus sign.

You can click the Block Senders tab and find email addresses from your Blocked Senders list.

If you've accidentally put something in here, you can select it and click the minus sign, it will be deleted from your Blocked Senders list, and you can also come here and add any particular email address into the Blocked Senders list by clicking the plus sign.

You can put an email address here, and any email address will always be treated as junk.

I'm gonna click the red X in the top left-hand side to close out of that, and that is how you work with junk email in Microsoft Outlook.

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