Block or allow (junk email settings)

Use the Block or Allow settings to help control unwanted and unsolicited email messages by creating and managing lists of email addresses and domains that you trust and those that you don’t.

In this topic

Manage your junk email

Junk email settings

Safe senders and recipients

Blocked senders

What else should I know?

Manage your junk email

  1. At the top of the screen, select Settings Settings icon > Mail.

  2. Under Accounts, select Block or allow.

Junk email settings

Settings

Description

Don’t move email to my Junk Email folder

Select this option if you want to turn off junk email filtering. If you select this, you won’t be able to use any of the other options on this page.

Selecting this option doesn’t turn off the junk email filtering that’s been set by your administrator.

Automatically filter junk email

Select this option if you want to use junk email filtering. This filter is in addition to the junk email filter that’s been set by your administrator.

Safe Senders and Recipients

Safe senders and recipients are domains and people you don’t want diverted to your Junk Email folder. Add senders you trust and recipients that you don't want to block to this list.

Trust email from my contacts

If you select this check box, email from any address in your contacts folders will be treated as safe.

Blocked Senders

Blocked senders are domains and people you don't want to receive email messages from. Messages received from any email address or domain in your blocked senders list are sent directly to your Junk Email folder.

Don’t trust email unless it comes from someone in my Safe Senders and Recipients list

In addition to Safe Senders and Recipients and Blocked Senders, you can use this setting to treat all email as junk unless it comes from someone included in your Safe Senders and Recipients list.

Safe senders and recipients

Safe senders are people and domains you always want to receive email messages from. Safe recipients are recipients that you don't want to block, usually groups that you’re a member of. Messages received from any email address or domain in your safe senders and recipients list are never sent to your Junk Email folder.

IMPORTANT: The server that hosts your mailbox may have junk email filtering settings that block messages before they reach your mailbox.

How do I add a sender or a domain?

  1. Sign in to Outlook on the web. For help, see Sign in to Outlook on the web.

  2. At the top of the page, select Settings Settings: update your profile, install software and connect it to the cloud > Mail.

  3. Under Accounts, select Block or allow.

  4. To add an entry to Safe senders and recipients, enter the email address or domain that you want to mark as safe in the Enter a sender or domain here text box, and then press Enter or select the Add icon The New button. next to the text box.

    • For example, to mark all email from addresses that end in contoso.com as safe, enter contoso.com in the text box.

    • To mark a particular person as safe, enter that person's full email address. For example, to mark all messages from KatieJ@contoso.com as safe, enter KatieJ@contoso.com in the text box.

  5. Select Save to save your changes.

How do I remove a sender or domain?

  1. To remove an entry from Safe senders and recipients, select the entry and select Remove The Remove icon. .

  2. Select Save to save your changes.

How do I edit a sender or domain?

  1. To change an entry in Safe senders and recipients, select the entry and select Edit edit .

  2. Make any changes you want, and select Save to save your changes.

Blocked senders

Blocked senders are people and domains you don't want to receive email messages from. Messages received from any email address or domain listed in your blocked senders list are sent directly to your Junk Email folder.

How do I add a sender or domain?

  1. Sign in to Outlook on the web. For help, see Sign in to Outlook on the web.

  2. At the top of the page, select Settings Settings: update your profile, install software and connect it to the cloud > Mail.

  3. Under Accounts, select Block or allow.

  4. To add an entry to Blocked senders, enter the email address or domain that you want to block in the Enter a sender or domain here text box, and then press Enter or select the Add icon The New button. next to the text box.

    • For example, to block all email from addresses that end in contoso.com, enter contoso.com in the text box.

    • To block a particular person, enter that person's full email address. For example, to block all messages from KatieJ@contoso.com, enter KatieJ@contoso.com in the text box.

  5. Select Save to save your changes.

How do I remove a sender or domain?

  1. To remove an entry from your Blocked senders list, select the entry and select Remove The Remove icon. .

  2. Select Save to save your changes.

How do I edit a sender or domain?

  1. To change an entry in Blocked senders, select the entry and select Edit edit .

  2. Make any changes you want, and select Save to save your change.

Related topics

Help keep spam out of your Inbox in Outlook.com

Deal with abuse, phishing, or spoofing in Outlook.com

Handling junk in Mail for Windows 10

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