Block or allow incoming conversations

When you add someone to your Contact List, that person is automatically granted permission to view your presence status, see your contact information, and invite you to conversations. Whether or not a person is on your Contact List, you can block that person from doing these things. When you block someone, that person sees your presence status as Offline, and you cannot initiate a conversation with that person.

To block a person who is on your Contact List

  1. In the Contact List, click the name of the person that you want to block, and then click Actions.

  2. Click Menu > Access Levels > Blocked > OK to confirm.

To block a person who is not on your Contact List

  1. Click Menu > Find/Add Someone.

  2. Click Find by display name, and then click one of the listed search options.

  3. Enter the first name, last name, e-mail address, or display name of the person that you want to block, and then click Find.

  4. In Search Results, click the name of the person that you want to block, and then click Select.

  5. Click Menu > Access Levels > Blocked > OK to confirm.

To block someone during a conversation

  1. In the conversation window, click Menu > Actions.

  2. In the Contact Card, click Menu > Access Levels > Blocked > OK to confirm.

To remove a block on a person who is on your Contact List

  1. In the Contact List, click the name of the person that you want to unblock, and then click Actions.

  2. Click Menu > Access Levels, and then click an access level other than Blocked.

  3. To confirm your choice, click OK.

To remove a block on a person who is not on your Contact List

  1. Click Menu > Find/Add Someone.

  2. Click Find by display name, and then click one of the listed search options.

  3. Enter the first name, last name, e-mail address, or display name of the person that you want to unblock, and then click Find.

  4. In Search Results, click the name of the person that you want to unblock, and then click Select.

  5. Click Menu > Access Levels, and then click an access level other than Blocked.

  6. To confirm your choice, click OK.

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