Assigning admin permissions

When you sign up your organization for Office 365 Small Business, you’re designated as the admin. The admin has access to all features in the Office 365 portal, and can Create or edit users, assign admin permissions, including SharePoint permissions, to others, reset user passwords, manage user licenses, and manage domains, among other things.

Use this procedure to assign or remove admin permissions for an existing user.

Important:  Admins who forget their passwords can use the Reset passwords for admins process to reset their own passwords and regain access to their accounts. To use this feature, include both a mobile phone number that can receive a text message and an alternate email address that is not associated with Office 365.

  1. Go to Admin > Users and groups.

  2. On the Active users page, check the user whose admin role you want to change, and then click Edit Edit .

  3. Click Settings. Under Assign role, click Yes or No to assign or remove admin permissions.

  4. If you chose No, you are done and can click Save. If you chose Yes, continue with the next two steps.

  5. In the Alternate email address box, type an email address that is not connected to Office 365. This email address is used for important notifications, including resetting passwords for admins, so the user must be able to access the email account whether or not they can access Office 365.

Note:  If you don’t want to receive product-related communications at your alternate email address, change your contact preferences on the Me page.

  1. Click Details. Click the arrow next to Additional details, and in the Mobile phone number box, type the number of a mobile phone—including the country code—that can receive a text (SMS) message, if the user has one. This phone number is also used in the reset passwords for admins process.

    Notes:  You need a mobile phone that’s capable of receiving text messages for password reset only if one or both of the following applies to you:

    • Your organization has a custom domain that you’ve set up to use with Office 365.

    • Your Office 365 account is synchronized through directory synchronization.

  2. When you have finished, click Save.

Assign or remove admin permissions for multiple users

Use this procedure to assign or remove admin permissions for multiple existing users.

  1. Go to Admin > Users and groups.

  2. On the Active users page, check the box next to the names of the users whose admin roles you want to change, and then click Edit Edit .

  3. On the Details page, click Next.

  4. On the Settings page, under Assign role, click Yes or No to assign or remove admin permissions, and then click Next.

  5. On the Assign licenses page, click Submit.

  6. On the Results page, review your results, and then click Finish.

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