Microsoft Teams help > Apps, services, and plugins in Microsoft Teams
Integrate your favorite apps, services, and plugin with your chats, conversations, and team meetings.
In this topic
You have a lot of great options when it comes to integrating external apps and services with Microsoft Teams. For more information, see https://dev.office.com/microsoft-teams.
Add a connector: When you add a connector to a channel, it will send updates and information directly to that channel. There are a ton of available connectors. You can get automatic updates from your favorite services like Trello, JIRA, Twitter, RSS feeds, Asana, and more. If you want to add a connector, go to a channel, click the more icon next to the channel name, then select Connectors.
Chat with a bot: You can chat with a bot one-on-one or add one to a team to get quick answers, updates, and assistance. To find out which of your favorite services are available as bots, click into the search bar at the top of the app and then select Discover bots from the ddropdown.
Start a new tab: Tabs are a great way to surface content and functionality from external services within your channels. You can pin the content, tools, plans, and dashboards your team needs to be able to reference quickly and communicate about. To see what you can do with tabs, click the + icon at the top of a channel and then select the type of tab you want to add from the tab gallery.
We have connectors that let you integrate apps and services right into the conversation. To add connectors, click on the channel name, the more icon, and then Connectors.
You'll see a list of possible connectors.
When you create a team, you also get a corresponding Office 365 group. That group has a mailbox in Outlook, but you can't post messages or view conversations in channels from Outlook. You also get an associated SharePoint site when you create a team. You can access that from both Microsoft Teams and SharePoint.
When you create a Microsoft Team, you also get the things that come with Office 365 groups, like a group inbox and calendar, SharePoint site, and OneNote. So, the group will show up in products like Outlook along with your teams.
Each team you create in Microsoft Teams also has a corresponding Office 365 group. Each team will also have a group mailbox in Outlook that people outside your team can send emails to.
That way, you can actually use your new Outlook group as an email address for your whole team.
To add a team in Microsoft Teams to an existing Office 365 group, first navigate to the teams gallery by clicking on Add a team at the bottom of your teams list. Once you're there, select the Create a team option. You'll see a link that will take you to a list of all the Office 365 groups that you're currently able to add a team to. From there, select the group you want, and add your team! You'll end up in the General channel for the team you decided to add to your Office 365 group.
You can't totally shut down the integration with Skype for Business, but if you want, you can disable the chat option. Head over to your Settings, select Notifications, and then choose to disable "Chat with Skype for Business". You'll still see all your Skype for Business meetings, you just won't be able to chat with Skype for Business users.
There's no way to change the default SharePoint site for your team on Microsoft Teams. But you can still add any SharePoint document library as a new tab in a channel. To do that, click + at the top of the channel. This will open up the tab gallery. Once you're there, select SharePoint. You'll be able to add a document library from relevant sites, or simply copy and paste a link to a SharePoint site or folder and then choose the document library you want to add.
If you want to configure a bot to send your team a daily weather report, build a tab to host an internal tool, or set up a connector to give you updates on an existing data feed. To get started, go to https://aka.ms/microsoftteamsplatform. There, you'll find documentation and step-by-step directions.
To set up an account in Microsoft Stream, go to https://stream.microsoft.com. You can get more information and watch a few product videos to get a better sense of how this service works. The preview is free if you can sign up using your work account. Note that Microsoft Stream is currently unavailable for work email addresses that end in .gov or .mil.
Bots are automated programs that are set up to respond to queries or give updates and notifications about things you find interesting or want to stay informed about. Bots aren't usually people, but in Microsoft Teams, you can chat with them just as if they were! Bots like T-Bot are designed to chat one-on-one, so they’re at the ready whenever you have questions about Microsoft Teams, or if you need help with task management, scheduling, and polling. Other bots can be added to your teams in Microsoft Teams so they'll be able to post messages in channels. That way, they can keep your entire team up-to-date.
To see the bots that have been added to a team, click the more icon next to the team name. Then select View team and the Bots tab. You'll see a list of the bots that have been added to that team. You can also click Discover bots at the top right corner of your team view to see the bots that are available in Microsoft Teams.
And if you're handy with code, you can create your own custom bot! For more information about how to do that, click https://msdn.microsoft.com/en-us/microsoft-teams/botscreate.
To add a bot, click in the search bar, and select Discover bots at the bottom of the list. From here, you can add bots to your one-on-one conversations and teams. Another way to add bots to a team is to select View Team from the more icon next to your team name and click the Bots tab. From there click Discover bots. You can only add bots to teams if your team owner has enabled team members to do so.
You can find new bots in Microsoft Teams by doing one of the following:
Clicking into the search bar at the top left corner of the app and selecting Discover bots.
Typing '@' into your compose box when you're in a channel.
Clicking the more icon next to any team name in your teams list, selecting View team, the Bots tab, and then Discover bots.
If we don't have a bot that does what you want, you can create a custom bot that will integrate the service you want into Microsoft Teams so it's usable in any of your channels. For example you can create a custom bot to send a daily weather report or to remind you to break for lunch. To get a better idea of how to use our framework to create your own bots, go to https://aka.ms/microsoftteamscustombots.
Creating your own personalized bots and adding them to a team is quick and easy. Go to your teams list. Click the more icon next to the team and select View team and navigate to the Bots tab. Once you're there, you'll see a link that says Create a custom bot in the bottom right corner of your screen. Click through, and then name your bot, provide a callback URL, and add a description and an avatar (if you like).
Once you add a custom bot to a specific team, you won't be able to chat with it automatically from other teams. What you can do is set up a custom bot in another team that integrates with the same service! You'll need to go through the setup process each time you want to add your custom bot to a new team.
To chat with a custom bot in a channel, simply @mention the bot by name in a message. For now, you can only @mention and chat with bots in channels, not one-on-one.
To see the custom bots that have been added to a certain team, click the more icon next to the team name in your teams list. Then, select View team and open the Bots tab. There, you'll see a list of all the custom bots that your teammates have created!
As you go through the process of configuring your custom bot and adding it to a team, at some point you'll be assigned a security token and prompted to store it in a safe place. It’s important to hang on to your security token because you'll need to be able to verify that your message is coming from a trusted source (i.e., from Microsoft Teams). Also, we'll only show you your security token once, so copy it and store it somewhere safe and easy to get to!
To favorite or unfavorite T-Bot, either right-click on the chat itself or click the more icon to the right. If you're adding T-Bot to your favorites, this will ensure that your chat stays at the top of your chat list. If you ever want to remove that chat from your favorites, enter the same menu and select Remove from favorites.
To block a bot from participating in a one-on-one chat, start in your chat list. Click the more icon next to your chat with that particular bot, and then select Disable bot conversation. To remove a bot from a channel, click the more icon next to the channel name, select View team, then click on the Bots tab in the team view. Click the trash can icon next to the name of the bot you want to remove. After removing a bot, your teammates will no longer be able to @mention that bot in the team, and it will no longer be able to post to that team.
If you're experiencing issues interacting with a particular bot or you'd just like to leave a suggestion for improvements, go ahead and click on the Feedback light bulb at the bottom left corner of the app. That will take you to our user feedback page.
Team owners are able to restrict who can add a bot to a team. So, if you're not able to add a bot to a team, it could be a restricted action. The best way to find out is to talk to your team owner.
Team owners or IT admins can choose to disable adding bots or tabs for your team. If you're not seeing any options to add a bot or tab to a team, get in touch with your IT admin to see how you can go about changing your settings.
Connectors provide you and your team with an easy way to hook up a read-only broadcast from your favorite external services directly into a channel in Microsoft Teams. You can receive updates from hundreds of services, like Twitter, Mailchimp, or Trello accounts. You can receive alerts whenever something new is published in an RSS feed you follow. You can get notifications whenever something happens in JIRA or GitHub. You can receive summaries from Salesforce and Google Analytics. The list goes on and on! To add a connector to a channel (or to simply browse all available connectors), click the more icon next to a channel name and then select Connectors.
You also have the option of building your own custom connectors! You'll be able to set up an incoming webhook to send messages containing rich data to any of your channels in Microsoft Teams. For more information about how to build a custom connector, go to https://msdn.microsoft.com/en-us/microsoft-teams/connectors.
To add a connector to a channel in Microsoft Teams, click the more icon next to the channel name in your teams list. Then, select Connectors from the resulting menu; that will open up a dialog with a list of all the available connectors in Microsoft Teams. To add any of those connectors to that channel, click Add, and you're all set.
You can only add connectors if your team settings have it enabled. If you're unable to add a connector, talk to your team owner.
If you need to delete a connector, click on the more icon next to the channel and choose Connectors.
On the left, under Manage, choose Configured.
Click the number of connectors configured to see a list of your current connectors. Then click Manage next to the connector you want to delete and look for the Remove button.
You can see connector messages in the mobile app, but you can only add connectors in the desktop or web app.
If you can't add a connector from the desktop or web app, it's possible that a team owner has disabled the setting that allows non-owners to add connectors.
You can add a connector by navigating to the connector gallery. Select the more icon next to a channel name. Then click Connectors. You can browse all the available connectors such as Twitter, Trello, or Github.
Just make sure your team settings allow you to add connectors to a channel.
This Using Tabs video shows you can add tabs to quickly access your favorite apps and important files. A transcript of the video narration and procedural information accompany the video.
Tabs are a great way to integrate the tools and services your team cares about right into a channel. They're added along the top of the conversation (just like the tabs in your web browser). In a tab, you can connect to other Microsoft services (like Excel, SharePoint, Power BI, Visual Studio Team Services, and more), integrate third-party apps and services (like Asana, YouTube, Zendesk, and more), or add a website of your choice directly to a tab. You can even build your own custom tabs and add them right in a channel. For more information about how to do that, click https://msdn.microsoft.com/en-us/microsoft-teams/tabs.
You can even have conversations inside of tabs that are reflected back in the channel's main conversation (just select the chat icon at the top right-hand corner of your tab). It's an easy way to talk about what's in front of you and keep everyone up to date.
You can add a tab to any channel by clicking the + icon next to your tabs. In case you were wondering, you can only add tabs to teams that have enabled team members to do so. If you can't add a tab, then talk to your team owner.
From there, you can select the tab you want from a bunch of different services ranging from YouTube to Excel. You can add Office files (like Word documents or Excel spreadsheets), you can integrate with Planner, or even attach a PowerPoint presentation! Click the + icon to open up the tab gallery to see all of your options.
You can only add tabs to teams that have enabled team members to do so. If you can't add a tab, then talk to your team owner.
To get a link to a tab that you can share with other people in your team, click on the more icon in the top right corner of the tab. Then, select Copy link to tab. That will get you a shareable link that you can copy and paste wherever you like! It's just like getting a link to a file.
To remove a tab from a channel, just right-click the tab name and then select Remove.
Tabs in channels can be seen by everyone on the team. Tabs in chats can only be seen by the people in that chat.
Right now, all files in Microsoft Teams are read-only. You can edit a file online or in the desktop app by clicking on it in your Files tab:
Then click the Edit button at the top right corner of your screen. From there, you can choose to edit your file online or in its native app.
In one-on-one and group conversations, anyone in the conversation can delete tabs. In channels, anyone on the team can delete tabs as long as the team owner has set things up that way.
To delete an existing tab in a channel, right-click the tab you want to delete and select Remove.
Unfortunately, we don't support connecting existing notebooks at this time. You can, however, move OneNote content into your team notebook by navigating to your existing notebook, copying the text you want preserved, and pasting it into a new OneNote tab.
The Organization tab shows the organization chart for your company, so when you're having a one-on-one conversation with someone, you can get information about who reports to whom. You can also search for other people while you're there to see where they appear in the chart. Note that this tab isn't available for all organizations.
Having trouble loading a URL in a new Website tab? That happens occasionally on our web app because certain sites can prevent themselves from being embedded in other sites. When it does happen, you'll see a prompt asking you if you're experiencing trouble. The prompt will also give you some options for further action: You can open the site in the Microsoft Teams desktop app (which will work just fine), or you can open your site in a new browser tab outside of Microsoft Teams.
If you ever want to pull up those options again, just hit the Reload icon immediately after you realize there's an issue. If you've been on the tab for a while and want to bring up your options, you can always click away and then come right back.
You should also hit Reload if a tab that used to work is suddenly acting wonky.
Remember, these issues don't usually pop up in our desktop app, so if you're frequently running into this problem, consider heading over there.
The Wiki tab is a smart text editor that doubles as a communication machine, because you can draft, edit, and chat all in one place. You get all the usual formatting options such as bold, italic, and underlined text, highlighting, headers, and lists. Every document in your Wiki tab is called a page and every page is made of different sections. To get started, give your page a title and then start authoring sections! Any time you want to add a new section, just click the add icon that appears when you hover over the left side of the page.
Once you have multiple pages going, you'll see a table of contents on the left hand side of your screen. This helps you navigate quickly between pages, or even do some reorganizing if you want. To link to a specific page or section, click on the more icon next to the page or section title, and you'll get a shareable link to send to your teammates.
To communicate with a teammate about a page, just @mention them within a section. This comes in handy when you want feedback or you're waiting on someone else to contribute a section to your page. Once you @mention someone, they'll receive a notification in their Activity feed. Anyone you @mention will also see that they've been @mentioned in the channel conversation about your Wiki tab. Clicking through will take them directly to the section that needs their attention.
If commenting directly in a section isn't your style, you can always start a conversation in the tab itself by clicking the chat icon to the right of a section. This will open up the conversation panel to the right of your page. Anything you post there will be visible in the channel that your Wiki tab belongs to, so your teammates will have the option of responding to your comments within that thread or from within the tab.
You'll also be able to see if anyone else is currently editing a section in your page. Whenever someone is editing a section, their avatar will appear next to the section plus some text letting you know that section is locked. Whenever someone is working on a section, no one else will be able to make changes, but multiple people can still work on different sections at a time.
You can add a Kanban board from Visual Studio Team Services (VSTS) as a tab to any channel, so your team can track and monitor work items right from Microsoft Teams.
To add a Visual Studio tab, click the add icon + to the right of the tabs, and choose Visual Studio.
Choose a Visual Studio Team Services account, and fill in the Project, Team and Backlog Level for the Kanban board you want the tab to show.
Check the Post to the channel box to tell everyone about your new Visual Studio Kanban board tab.
To make an existing Planner board into a tab in Microsoft Teams, click the + icon next to your current tabs, choose Planner from the options in the tab gallery, and then select "Use an existing plan."
Once you do that, you'll see a dropdown containing all the boards you currently have open. Select the board you want, and you're all set!
Planner is a handy Office 365 service that lets you generate boards containing all your team's tasks and assignments. Every Planner board sorts your tasks into columns (or, buckets) that you can label any way you like. Buckets can indicate stages of development, days of the week, sprints, etc. You can move tasks around your board just by dragging and dropping them, so if you complete a task or just want to prioritize and shuffle things around, you can do that really easily. Planner boards are helpful for communication, too, since they indicate where you and the rest of your team are with respect to completing tasks! You can even color-code tasks based on priority, project, or the person they're assigned to.
To add a Planner tab in Microsoft Teams, just click the more icon next to your existing tabs at the top of a team channel. Select Planner, then you get to decide whether you want to start a brand new plan or make changes to an existing one.
Once you've created your Planner tab, you can assign different tasks to other people in your team and add links within individual tasks. You'll also be able to start a conversation about your Planner board where you can @mention teammates; just click the chat icon at the top right corner of your tab. That chat will also appear as its own thread in the channel containing your Planner tab. You can also copy links to individual tasks so they're easy to share with teammates and communicate about.
You might notice that some of the original Planner functionality is missing from your Microsoft Teams Planner tab. Hang tight, we're working on it. For now, if you click on the pop-out icon next to the rest of your tab actions, you'll be directed straight to your current board as it appears in the Planner web app. From there, you'll have full functionality. If you have questions about how to use Planner, check out this help content.
Microsoft Stream is a great place for teammates and coworkers to upload, share, or discover new videos. It's a cloud-based video service that's been optimized for businesses, so it's highly secure and free of ads and sponsored content. You can manage who can see all the videos you upload down to specific individuals. Or, if you want, you can make your videos accessible to anyone in your organization.
All your videos in Microsoft Stream are encrypted so you don't have to worry about sharing privileged information outside your company. Microsoft Stream also makes it easy to collaborate on and organize your videos. For more info, check out https://stream.microsoft.com
The Microsoft Stream tab lets you share videos from Microsoft Stream or Office 365 Video directly in a tab! Once you share a video, it'll be visible to everyone in the channel (and, by extension, everyone on that team). This is an easy way to share and collaborate on things like product videos and help content.
To add a Microsoft Stream tab, click the add icon next to your existing tabs at the top of a team channel and select Microsoft Stream from the tab gallery. Next, you can add a link to a video in Microsoft Stream of Office 365 Video. For those of you who have favorite channels in Microsoft Stream, you can add a link to one of those channels here, as well. Once you copy and paste the link you want in the text box below, you're all set!
You can view Microsoft Stream videos on your mobile devices by opening a mobile browser and going to Microsoft Stream to watch your video.
In the Microsoft Stream tab, you can add a link to: any video from Microsoft Stream, any channel from Microsoft Stream, or any video from Office 365 Video.
To upload a video to Microsoft Stream, to https://stream.microsoft.com and sign in (or sign up). Once you're there, you can upload and organize all your videos, as well as edit the privacy settings for all your content. Then, all you have to do is copy the link to a video or channel and share it in a Microsoft Stream tab.
Once you add a new Microsoft Stream tab in a channel, everyone in the team who has access to the Microsoft Stream video will be able to watch it there. Furthermore, anyone who's a member of that team has the option of following the team channel and gaining access to its shared content, so bear in mind that whatever videos you share in a Microsoft Stream tab are potentially visible to everyone on your team.
OneNote and Wiki notes
When you create a new Team in Microsoft Teams, we also create a new OneNote notebook with its own SharePoint directory for your team to collaborate on. We don't support importing an existing OneNote notebook into a team right now, but to use an existing OneNote, you can manually copy and paste notebook sections from your existing OneNote to your new team OneNote.
Every channel you're participating in will come with a Wiki tab by default. To add a whole new Wiki tab, click the + icon hat appears at the top of your channel. That will open up the tab gallery. Go ahead and select Wiki from the tab gallery. Give your tab a name and then start writing.
Whenever you create a new team on Microsoft Teams, it comes with its own OneNote notebook. Your team notebook is accessible via Microsoft Teams or your team's SharePoint site. The team OneNote ends up being really handy because it's visible to and editable by everyone on your team. Every channel in the team also gets its own notebook section, so you can keep track of channel, or team-specific drafts and notes.
If you want to start a new OneNote tab, just click the + icon next to your current tabs. That will open up the tab gallery. From there, select the OneNote option, give your section a title, and you're all set! Any time you create a new OneNote tab, it'll be added as a new section in your existing team notebook.
If you want to add a new page to your Wiki tab, just open up your table of contents and click Create a new page.You'll be able to drag and drop your new page anywhere you like.
To add a new section in the middle of a page, let your mouse hover between the two finished sections, then click the + icon. To add a new section at the end of a document, click the + icon on the left and under the final section. Doing that opens up your 'new section' template.
To delete an entire page in a Wiki tab, open up the actions menu by clicking the more icon in your table of contents. From there, you'll have the option of deleting your text, moving it up or down, or copying a shareable link. To delete a section, you can either click the more icon to the right of the section itself and select Delete, or you can delete the section from your table of contents.
To edit and leaving feedback, click the edit (pencil) icon above a section. If you're looking for feedback or reviewing someone else's work, you can @mention your teammates directly within a section, and they'll get a notification. You can also start a conversation within a tab about a section and @mention someone there—all those comments will be posted to your channel.
Since you started your tab in a channel, everyone that belongs to the team that owns that channel will be able to view and edit your content. However, if you or someone else on your team is busy editing a section, it'll be "locked" from accepting any other changes, so no one else will be able to make edits while you're working.
To find out who's editing a section in your page in a Wiki tab, look to the right of the section. If someone else is editing it, their avatar will appear next to the section and you'll see some text letting you know that the section is locked.
Once you start to edit a section in a page, that section is "locked" so that no one else can make changes. This doesn't meant that no one else will be able to edit a different section of the same page, though. Multiple collaborators can edit different sections at a time, and you'll be able to see if anyone else is editing your page because their avatars will appear to the right of the page title.
If someone is taking too long to edit a section or has been inactive for a long time, you have the option of booting them out of the section. To do that, click the more icon at the top of your section and then select Force unlock. This will free up your section so you can make changes. Since Force unlock also removes the previous editor from making any changes, they'll have to copy and paste their work back into the section if they want to contribute edits made after they were forced out of the section.
When you open a Wiki tab, you're doing it within a channel that belongs to a team. So, everyone who's a member of the team that channel belongs to will be able to see your tab and your pages, including anyone who might join the team later on.
If you want to move a page or section in your Wiki tab, click the more icon that appears to the right of the page name or section. That will open up a menu that gives you the option of moving your section or page up or down. You'll also be able to delete and link to your content.
Your Wiki tab is designed to autosave your work as soon as you're done editing, so once you click out of a section, your work is safe and sound. For further confirmation, you'll get automatic updates after each save—just look below your page title and you'll see a line of text that lets you know the app finished saving your changes.
If clicking a button is more your thing, go to the top right corner of your page. There, you'll see a check mark and a big 'X'. Clicking the check mark will save your work, clicking the 'X' will discard your changes.
If you'd like to share a link to a specific page or section in a Wiki tab, just click more icon next to the page name or section header. That will open up a menu that lets you shift the content up or down, delete it, or grab a shareable link!
There are a couple ways to @mention someone in a Wiki tab. You can @mention a teammate in a section just by typing @ and then their name within a section comment. This will send a notification to the teammate you @mentioned, and it'll leave a red @mention icon next to the section containing your comment—that way, it's easy for your collaborators to find the section that needs their attention.
Your other option is to @mention someone within the tab conversation. When you open up a conversation in your Wiki, you have all the same options that exist in your compose box, so you can @mention teammates. These comments will get posted to your channel, which means the person you @mentioned will also get a notification. Finally, you can also choose to @mention someone directly in the channel thread about your tab; that comment will be reflected in your tab conversation, as well.
In your Wiki tab, you can have a conversation with teammates about your page while you're all working on it by clicking the chat icon to the right of a specific section. From there, you can post questions, leave comments, or @mention your teammates. You'll have all the same formatting and attachment options that you do in your compose box, so you can do things like format your text, create a list, or even send a GIF.
If someone else has already left comments in the tab conversation, you'll be able to see them in the channel (they'll exist as replies to the original post alerting the channel that your tab has been created). You'll also know that someone has left comments in your Wiki tab because a chat icon will appear at the top of your page. Clicking on that chat icon will open up the conversation.
Your personal notes and notes you share in chats live in your OneDrive for Business folder. Notes shared in channels live in your team's SharePoint site.
You might have noticed that some of your old channels no longer have a Notes tab. Don't worry, it's now the OneNote tab. Here's why: We redesigned the notes experience for tabs with a new text editor. So your old channels will maintain your existing OneNote tabs and new channels will come with a Wiki tab by default. You can always add a new Wiki or OneNote tab from the tab gallery!
From Microsoft Teams, click Edit in OneNote at the top of your notes. This will open your notes in the OneNote desktop app. You can also open your notebook directly in OneDrive for Business or SharePoint.
The OneDrive files you see in Teams are OneDrive for Business files associated with your Office 365 account—not your personal OneDrive. Only you and people you've explicitly given permissions to can see and modify these files.
Documents that you share in a chat conversation are stored in OneDrive for Business. Documents that you share in channel conversations are stored in your team's SharePoint site.
You can't share files with people outside your team from within Microsoft Teams. But, if you open the file in Office Online or in an Office application, you can share it from there!
You can edit Office files by opening them in their respective Office and Office Online apps.
Other file types can't be edited once you upload them to Microsoft Teams. You can update your local file copy, then upload it to Microsoft Teams again.
If you want to send an email to a channel in Microsoft Teams, you can use your channel email address. You can get that email address by clicking the more icon next to the channel name and selecting "Get email address". You'll be able to do this for any channel belonging to a team that you own. You'll also be able to send emails to any channel in a team that lets its members add connectors.
Another option is to have someone with permission to get a channel email address to copy the address and then send it to you—after that, you'll be able to send emails to that channel. Also, even if you don't have permission to create a channel email address, if someone who does have permission creates that address, you'll be able to access it from the more icon menu for that channel.
Once you've got this covered, any email you send to your channel email address will appear in the channel's conversation history. FYI, this feature needs to be enabled by your IT admin.
By default, anyone who has access to a channel's email address can send email to a channel. If you want to limit who can send email to your channel, click the more icon next to the channel name, select Get email address, then click the Advanced settings link.
From there, you'll be able to manage who is able to access the email address for that channel. You can restrict the audience to include only members of the team that owns that channel, or narrow your audience by specific domains. You can also remove your current email address entirely.
If your IT admin has disabled the ability to send email to channels, the Get email address option won't appear in your menu of channel actions.
Sometimes, emails that get sent to a channel are too large to view in the conversation. If you end up wanting to view an email in its original formatting, you can do so by clicking the Download the original email link under the email message in the conversation.
When you reply to an email message in a thread, it creates a conversation about the email within Microsoft Teams. However, this will not send a reply to the original sender of that email message. Any comments or conversations you have about the email in a channel won't be visible outside of Microsoft Teams.