Apply sensitivity labels to your documents and email within Office

Note: This feature requires an Office 365 subscription and is available for users and organizations whose administrators have configured sensitivity labels and turned on the feature. Please see Overview of sensitivity labels and How sensitivity labels work in Office apps for more information. Additionally, if your organization has sensitivity labels configured in the Azure Information Protection portal, they need to be migrated to use them in Office apps.

You can apply sensitivity labels to your files and emails to keep them compliant with your organization's information protection policies.

  1. On the Home tab, select Sensitivity.

    Sensitivity button

    Important: Sensitivity is not visible if your Office account isn't a work account with an Office 365 E3 or E5 license assigned, if your administrator hasn't configured any sensitivity labels and enabled the feature for you, or if the Azure Information Protection client isn't running in Office.

  2. Choose the sensitivity label that applies to your document or email.

    Sensitivity label drop-down menu

    Note: If your organization has configured a website to learn more about their sensitivity labels, you will also see a Learn more... option.

To remove a sensitivity label that has already been applied to a document, unselect it from the Sensitivity menu.

  1. On the Home tab, select Sensitivity.

    Sensitivity icon

    Important: Sensitivity is not visible if your Office account isn't a work account with an Office 365 E3 or E5 license assigned, or if your administrator hasn't configured any sensitivity labels and enabled the feature for you .

  2. Choose the sensitivity label that applies to your document or email.

    Sensitivity button with sensitivity options displayed

    Note: If your organization has configured a website to learn more about their sensitivity labels, you will also see a Learn more... option.

To remove a sensitivity label that has already been applied to a document, unselect it from the Sensitivity menu.

Word, Excel, and PowerPoint

  1. On your Android tablet, select the Home tab (if it isn't already selected), then select Sensitivity.

    On your Android phone, select the Edit Edit icon  icon on the top of your screen to expand the ribbon. On the Home tab, scroll down, then select Sensitivity.

    Screenshot of the Sensitivity button in Office for Android

    Important: Sensitivity is not visible if your Office account isn't a work account with an Office 365 E3 or E5 license assigned, or if your administrator hasn't configured any sensitivity labels and enabled the feature for you.

  2. Choose the sensitivity label that applies to your document or email.

    Screenshot of sensitivity labels in Office for Android

    Note: If your organization has configured a website to learn more about their sensitivity labels, you will also see a Learn more... option.

To remove a sensitivity label that has already been applied to a document, unselect it from the Sensitivity menu.

Outlook

Important: Sensitivity labeling in Outlook on this platform is coming soon.

  1. When composing an email, select  Show more icon in Outlook mobile .

  2. Select Add Sensitivity or Edit Sensitivity.

    Screenshot of Add sensitivity button in Outlook for Android

  3. Choose the sensitivity label that applies to your email.

    Screenshot of sensitivity labels in Outlook for Android

To remove a sensitivity label that has already been applied to an email, select Edit Sensitivity and then select Remove.

Word, Excel, and PowerPoint

  1. On your iPad, select the Home tab (if it isn't already selected), then select Sensitivity.

    On your iPhone, select the Edit Edit icon  icon on the top of your screen to expand the ribbon. On the Home tab, scroll down, then select Sensitivity.

    Screenshot of the Sensitivity button in Office for iOS

    Important: Sensitivity is not visible if your Office account isn't a work account with an Office 365 E3 or E5 license assigned, or if your administrator hasn't configured any sensitivity labels and enabled the feature for you.

  2. Choose the sensitivity label that applies to your document or email.

    Screenshot of sensitivity labels in Office for iOS

    Note: If your organization has configured a website to learn more about their sensitivity labels, you will also see a Learn more... option.

To remove a sensitivity label that has already been applied to a document, unselect it from the Sensitivity menu.

Outlook

Important: Sensitivity labeling in Outlook on this platform is coming soon.

  1. When composing an email, select  Outlook mobile overflow menu .

  2. Select Add Sensitivity or Edit Sensitivity.

    Edit Sensitivity in Outlook mobile

  3. Choose the sensitivity label that applies to your email.

    Screenshot of sensitivity labels in Outlook for iOS

To remove a sensitivity label that has already been applied to an email, select Edit Sensitivity and then select Remove.

Outlook

  1. When composing an email, select Sensitivity.

    Sensitivity button in Outlook for the web

    Important: Sensitivity is not visible if your Office account isn't a work account, and if your administrator hasn't configured any sensitivity labels and enabled the feature for you. 

  2. Choose the sensitivity label that applies to your email.

    Sensitivity button with sensitivity options in Outlook for the web

    Note: If your organization has configured a website to learn more about their sensitivity labels, you will also see a Learn More option.

To remove a sensitivity label that has already been applied to a document, unselect it from the Sensitivity menu.

Word, Excel, PowerPoint

Word Online, Excel Online, and PowerPoint Online do not support sensitivity labels yet.

What happens when I apply a sensitivity label?

When you apply a sensitivity label, the label information will persist with your document or email, even as it is shared between devices, applications, and cloud services. Applying a sensitivity label may also result in changes to your document or email according to your organization's configuration, such as:

  • Encryption with Information Rights Management may be applied to your document or email

  • A header or footer may appear in your document or email

  • A watermark may appear in your document

Note: If you don't have permission to change or remove a sensitivity label, you'll be prevented from doing so with an error message in most apps. In other apps like Outlook mobile, the sensitivity labels will be disabled instead.

Justify changes to sensitivity label

Your administrator can have a policy that requires you to provide justification before changing a sensitivity label from a higher sensitivity to a lower sensitivity. In this configuration, you may be asked to choose a justification reason or provide your own when selecting a less sensitive label.

Note: You will only be asked to justify changes one time after opening a document or replying to forwarding an email message. After justifying once, subsequent changes will not require justification until that document or email message is closed and opened again.

Sensitivity label downgrade justification experience in Mac Word

What sensitivity labeling capabilities are supported in Office?

For an up-to-date list of sensitivity labeling capabilities supported in Office apps across platforms, see What sensitivity label capabilities are supported in Office today?

See also

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