Answers to top Microsoft Planner questions

Get answers to top questions about Microsoft Planner. Also see Microsoft Planner help.

Note: Are you an Office 365 admin? We have answers to top admin questions too!

Can I add external people to my plan?

This functionality is in development and not yet available in Planner. For more information on features currently in development, please see the Office 365 Roadmap.

Too much email! Can I change notification settings?

Notification settings are limited in Planner right now, but we’re looking into the right way to provide additional options.

Have suggestions? We’d love to hear them! Leave us your feedback, or vote on features that others have suggested, at planner.uservoice.com.

Why can't I see or add task comments?

If your organization is not using Exchange Online for your account, you may not be able to comment on tasks in Planner. Also, you can't currently make comments on Planner tasks in plans attached to Office 365 Connected Yammer Groups.

Your feedback helps us decide what to work on next! We’d love to hear from you. Leave us your feedback, or vote on features that others have suggested, at planner.uservoice.com.

Why can't I mark some of my plans as favorites?

If your organization is not using Exchange Online for your account, you will not be able to mark specific plans as favorites in Planner.

Your feedback helps us decide what to work on next! We’d love to hear from you. Leave us your feedback, or vote on features that others have suggested, at planner.uservoice.com.

How do I assign tasks to more than one person?

You can assign a task to more than one person. When a task is being worked on by more than one team member, you can assign it to up to 11 people so that they can all see it in their My tasks list. When any team member marks the task complete, it's marked complete for all team members. See Assign people to tasks for more information on assigning tasks.

Can a group have more than one plan?

This is not currently supported in Planner. An Office 365 Group can only have one plan. Consider using tasks and checklists together to plan different workstreams, or set up buckets to split up the work.

Your feedback helps us decide what to work on next! We’d love to hear from you. Leave us your feedback, or vote on features that others have suggested, at planner.uservoice.com.

How do I create a new plan based on an existing one?

This functionality is in development and not yet available in Planner. For more information on features currently in development, please see the Office 365 Roadmap.

How do I close or archive a plan when it's done?

This is not currently supported in Planner. When work on a plan is done, you have three options:

  • Option 1: Remove yourself from the plan. If you’re not the administrator, you can leave the plan, which removes it from your Planner hub. The plan’s files, tasks, conversations, and other elements are left in place. If you are the plan administrator, you can’t remove yourself from the plan.

  • Option 2: Delete the plan. If you’re the administrator, you can edit the group to delete the plan. Before you do this, make sure that no one else is using the group for things outside of Planner. There is no way to recover a plan (or its files, conversations, and other data) after it has been deleted. Consider saving the group’s files to another location, and copying any critical information from the group’s conversations and OneNote notebook to another location, before deleting the group.

  • Option 3: Do nothing! There really isn’t anything wrong with just walking away from the plan when you’re done. It will still show up on your Planner hub, but you can remove it from your Favorite plans, which will help you focus only on current work. It’s a good idea to clean up old plans later (using the suggestions in Option 2), but there’s no reason you can’t just let a plan sit untouched for a while to make sure your files, conversations, notes, and other information are still available.

Your feedback helps us decide what to work on next! We’d love to hear from you. Leave us your feedback, or vote on features that others have suggested, at planner.uservoice.com.

Can I print plans or tasks in Planner?

You can't print plans or tasks from Planner yet. Watch planner.uservoice.com and Office 365 Roadmap to see what the Planner team is working on next.

Where are the files kept in Planner?

Planner plans are associated with Office 365 Groups, and the files for Office 365 Groups are stored in an associated SharePoint document library. To find your Planner files, select the three dots to the right of the plan name (...), then choose Files.

How do I make my plan public or private?

You can choose to make your plan public or private either when you create it or any time by editing your plan settings.

  • When you first create a plan, in the New Plan dialog box under Privacy, choose either Public or Private.

  • When you want to change this setting for an existing plan, in the plan, select the three dots to the right of the plan name (...), and then choose Edit plan. In the Edit plan dialog box, for Make this plan public, choose either No or Yes.
    Screen shot of the Edit plan dialog box showing Make this plan public control._C3_2017108184457

How do I provide feedback on Planner?

Have an idea for a feature or change in how Planner works? Your feedback helps us decide what to work on next! We'd love to hear from you. Leave us your feedback, or vote on features that others have suggested, at planner.uservoice.com.

Connect with an expert
Contact us
Expand your skills
Explore training

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×