Admins: Reset Office 365 business passwords
To reset your own home or business password, see I FORGOT THE USERNAME OR PASSWORD FOR THE ACCOUNT I USE WITH OFFICE.
Are you responsible for resetting passwords for other people at a business, school, or nonprofit? If so, you're in the right place! This article is for you.
How to reset an Office 365 business password for someone else
These steps are only for people using an Office 365 business plan.
How to reset your own Office 365 business admin password
If self-service reset is enabled for your business, you can use that to reset your Office 365 admin password (this doesn't reset your computer password). Click the button below.
Contact another admin in your organization to reset the password for you. It's not working because self-service reset hasn't been turned on for your business.
How to reset all Office 365 business passwords for everyone in your organization at the same time
These steps work for a business with tens of users. If you have hundreds or thousands of users, see the next section on resetting passwords in bulk.
Sign in with your Office 365 admin account at https://portal.office.com/adminportal/home.
Sign in with your Office 365 admin account.
In the Admin center, click Users.
Choose the box at top to select everyone in your business. Then unselect yourself. You can't reset your own password at the same time you reset everyone else's password.
On the right side of page, choose Reset passwords.
Follow text on rest of page.
How to reset Office 365 business passwords in bulk
Use PowerShell! Check out this post by Eyal Doron: Managing passwords with PowerShell.
Here's a related article: Set the passwords for multiple user accounts.
For overview information, see PowerShell for Office 365 administrators.
How to force a password change for all users in your business
Check out this great blog post by Vasil Michev, Microsoft MVP: Force password change for all users in Office 365.
Try this article: I forgot the username or password for the account I use with Office.