Add users individually or in bulk to Office 365 - Admin Help

The people on your team each need a user account before they can sign in and access Office 365 for business. The easiest way to add user accounts is to add them one at a time in the Office 365 admin center. After you do this step, your users will have Office 365 licenses, logon credentials, and Office 365 mailboxes.

Your browser does not support video. Install Microsoft Silverlight, Adobe Flash Player, or Internet Explorer 9.

Add a user account in the Office 365 admin center

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center.

  3. On the Home page, choose Add a user.

    On the Admin center preview home page, choose Add a user
  4. Type the user's name, username, and choose the appropriate domain. For example, if the user's username is Jakob, and his domain is contoso.com, he'll sign in to Office 365 by typing jakob@contoso.com.

    The user name and domain will be the user's Office 365 user ID.

  5. To enter optional contact information for this person, such as mobile phone and address, expand the Contact information section, and enter the info.

    Expand the Contact information section to enter optional info such as mobile phone and address.

  6. You can let Office 365 autogenerate a password or you can check Let me create the password and then type a strong password for the user.

    Shows the password requirements if you decide to create an initial password for the user.

    The password you assign will need to be changed after 90 days. You can also choose Make this user change their password when they first sign in. When the person signs into https://portal.office.com for the first time, they will be prompted to change their password

  7. Because you are the admin, you'll get a copy of the user's temporary password. If you want the this new Office 365 user to get a copy of this email, in the Email the new password to the following recipients box, be sure to enter an email address that the person currently has access to. Don't send the email to their new Office 365 email address because they won't be able to get it. You can enter up to 5 email addresses separated by semicolons.

  8. If you want to assign the user admin privileges, expand the Roles section and choose Global admin, or choose Customized administrator to see more options. To learn more about what a user with these privileges can do, see About Office 365 admin roles.

    Expand Roles if you want to assign the user admin rights.

  9. Expand the Product licenses section to see the subscriptions that can be assigned to this person.

    If you have multiple subscriptions, they will all be listed. You can assign licences from more than one subscription to a new user.

    Expand Product licenses section to see all your subscriptions

    If you have just one subscription, along with Visio, the list will be shorter. You can also create a user without assigning a product license. This can be useful for admin accounts.

    Product licences section with only Office 365 Business Premium
  10. And, you can further expand the Subscription to see all the services included. You can turn off specific services if you don't want to use them in your business.

    Expand the license section to see which Office 365 services are included in the license.

    If you assign the new person a license without any available licenses, you will get a confirmation screen that indicates that you are consenting to purchase a new license.

    When you assign a license that you don't have, you will automatically buy a new license when you click save
  11. Choose Save. You'll see a confirmation that the user account and password was created.

  12. Everyone who you designated to get an email notification will get an email from Microsoft Online Services Team. It will look like this:

    You'll get an email from Microsoft Online Services Team.

    The email will contain the person's Office 365 user ID and password so they can sign in to Office 365. It will look something like this:

    You'll receive an email similar to this one with the new user's name and password.

  13. After you've added people to Office 365, you need to tell them about their Office 365 sign in information. Use your normal process for communicating new passwords.

Have hundreds or thousands of users to add?

To add multiple users at the same time, follow these steps:

  • Add users from a csv file Use a spreadsheet to add people in bulk to Office 365.

  • Add users to Office 365 with Windows PowerShell Use this method to programmatically automate the process of creating Office 365 accounts and assigning licenses. Choose this method if you're already familiar with using Windows PowerShell cmdlets.

  • Use the Azure Active Directory Connect tool. Use the Azure AD Connect tool to replicate Active Directory user accounts (and other Active Directory objects) in Office 365. The sync only adds the user accounts. You will need assign licenses to the synced users before they can use email and other Office apps.

  • Migrate multiple email accounts to Office 365. When you migrate multiple mailboxes to Office 365 by using either cutover, staged, or a hybrid Exchange method, you will add users automatically as part of the migration. Themigration only adds the user accounts. You will need assign licenses to the users before they can use email and other Office apps.

Watch the video:

Your browser does not support video. Install Microsoft Silverlight, Adobe Flash Player, or Internet Explorer 9.

Here are the steps:

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center.

  3. Choose Users > Active Users. Click Add icon to add a user.

    Click the plus sign on the dashboard

    If your UI looks different than the above image, you might have the Office 365 Small Business plan. See these instructions.

    Then the Create a new user account page is displayed.

    An image of the create a new user account page

    If you have more than one subscription, they are listed in the Select licenses for this user section. You can assign multiple licenses.

    The Select licenses for this user includes a list of licenses if you ahve more than one subscription
  4. On the Create new user account page, enter a display name and a user name. The user name is what the person will use to sign in to Office 365.

  5. If you have more than one domain, be sure to select the right one for the person in the drop down selection.

    Select a domain from the drop down box.

  6. By default, Office 365 autogenerates a new temporary password for the person. However, if you want to create a different initial password for the person, choose Type password and then type a strong password twice that meets the guidelines.

    Shows the password requirements if you type a password

    Since the initial password is always temporary, the person will need to change it within 90 days. However, if you want the person to change the password when they first sign on to Office 365, choose Make this user change their password with Outlook Web App on next login. When the person signs into https://portal.office.com for the first time, they will be prompted to change their password.

  7. In the Email password to the following recipients box, type the email addresses of the people who you want to get a copy of this person's account information.

    If you want the this new Office 365 user to get a copy of this email, be sure to enter an email address that the person currently has access to. Don't send the email to their new Office 365 email address because they won't be able to get it.

    By default your email address is added because you're the admin, but you can remove it if you want. You can enter up to 5 email addresses separated by semi-colons.

    Shows how to enter more than one email address separated by semi-colon

  8. (Optional) If you don't have enough licenses to assign this new user a license, you will see the option to Buy a license.

    Buy more licenses

    If you choose Buy a license, another instance of the Office 365 admin portal opens for you to make your purchase. After you buy more licenses, close that instance of the Office 365 admin portal, and start the process of adding a new account from the beginning.

  9. Choose Create to create the account.

    At this point, an email from the Microsoft Online Services Team is sent to the email addresses you specified.

    The email title from the Microsoft Online Services Team

    The content of the email will look similar to this:

    A sample email that has Office 365 account and logon information

  10. After you've added people to Office 365, you need to tell them about their Office 365 sign in information. Use your normal process for communicating new passwords.

After you've added a user to your Office 365 subscription, they can install Office on their PC or Mac. Each person can install Office 365 on up to 5 PCs or Macs.

They can also install the Office mobile apps on up to 5 tablets and 5 phones, such as iPhones, iPads, and Android phones and tablets. This way they can edit Office files from their phones or tablets.

See Also

Admins: Reset a password for one or more users in Office 365

Share Facebook Facebook Twitter Twitter Email Email

Was this information helpful?

Great! Any other feedback?

How can we improve it?

Thank you for your feedback!

×