Add records at to set up your SharePoint Online Public Website

Note: The SharePoint Online Public Website information in this article applies only if your organization purchased Office 365 prior to March 9, 2015. If you purchased Office 365 after March 9, 2015, use an Office 365 website hosting partner.

Before you rename the site to use your custom domain name, make sure you've finished designing the website (in Office 365) and that you're ready for everyone to see it. Then when you're ready to use your custom domain for the address, you create (at the DNS host for your domain) a CNAME record to point to your customized website.

Ready to create that CNAME record at Follow the steps in this article. (Need more help? Get support.)

Add the CNAME record to use your custom domain

First, review one of the two following linked articles (depending on the Office 365 subscription you have) for an overview of the process.

Then, when you’re ready to create the required CNAME record, use the following steps.

  1. To get started, go to your domains page at MyHosting by using this link. You'll be prompted to login first.


  2. In the Domains section, choose Registered Domains.


  3. Under Registered Domains, find the name of the domain that you want to edit and then, in that same row, choose Manage DNS.


  4. Choose the DNS tab, and then choose DNS Records.


  5. Choose Add New DNS Record.


  6. In the boxes for the new record, type or copy and paste the values from the following table.

    (Select the DNS Record Type value from the drop-down list.)

    DNS Record Type


    Canonical name




    Where name is the name of your custom domain (for example,

    This value MUST end with a period (.)

    Select Custom and enter the value 3600.


  7. Choose Finish.


Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

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Set up redirection so that people can get to your public website if they don’t type www

Currently supports redirection only if you sign up for a domain forwarding plan. There is an additional cost for this service. Learn about this service limitation.

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Still need help?

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

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