Add records at Hover to set up your SharePoint Online Public Website

Note: The SharePoint Online Public Website information in this article applies only if your organization purchased Office 365 prior to March 9, 2015. If you purchased Office 365 after March 9, 2015, use an Office 365 website hosting partner.

Before you rename the site to use your custom domain name, make sure you've finished designing the website (in Office 365) and that you're ready for everyone to see it. Then when you're ready to use your custom domain for the address, you create (at the DNS host for your domain) a CNAME record to point to your customized website.

Ready to create that CNAME record at Hover? Follow the steps in this article. (Need more help? Get support.)

Add the CNAME record to use your custom domain

First, review one of the two following linked articles (depending on the Office 365 subscription you have) for an overview of the process.

Then, when you’re ready to create the required CNAME record, use the steps in the following table.



Add a CNAME record.

  1. On the domain page at the Hover website, on the DNS tab, choose + Add New.

    To find the domain page, see Find your DNS records at Hover.

  2. Add the required information in the empty record:

    • Hostname: Use the name of your custom domain; for example,

    • Record Type: Select CNAME.

    • Target Name: Use where name is the name of your custom domain, for example

  3. Choose Save.

    The Retrieving Account Details dialog box opens.

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Back to top

Set up redirection so that people can get to your public website if they don’t type www

You probably want people to be able to get to your public website without including www in the address. To do this, use the steps in the following table to set up redirection at Hover. This maps the root domain name (for example, to the full domain name (for example,

For more information about redirection, see Make sure people can get to your Office 365 public website if they don’t type www.


What you’ll see

Select the domain.


Set up redirection.

  1. On the Forwards tab, choose + Add New.

  2. In the Shortcut Name dialog box, type or paste the name you want to remember the shortcut by.

  3. In the Forwarding To dialog box, in the http:// text box, type or paste your fully qualified URL; for example,

  4. Choose Save.

    The Retrieving Account Details dialog box opens.

Changes may take a few minutes, or up to an hour, to update across the Internet.


Find your DNS records at the Hover website

If you need help finding the place where you work with DNS records at Hover, follow the steps below.


What you’ll see

  1. In your browser, go to your domains at Hover and sign in.

  2. On the Manage Your Domains page, find the name of the domain you’re setting up records for.

  3. Choose the domain name.

    The domain page opens.

  4. Choose the DNS tab.


Back to top

Still need help?

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

Back to top

Share Facebook Facebook Twitter Twitter Email Email

Was this information helpful?

Great! Any other feedback?

How can we improve it?

Thank you for your feedback!