Add people to your contacts using Skype for Business with a screen reader

You can quickly add people and groups to your contact list in Skype for Business by using a screen reader and keystrokes. You can add people or groups in your organization, and also people who are not in your organization, if you know they have a Skype account.

In this topic

Add a person or group who is in your organization

  1. Open Skype for Business. The Skype for Business window opens in Contacts view, with the Search box selected.

    Tip: To open the Contacts view from another view in Skype for Business (such as the Persistent chat tab or the Phone tab), press Ctrl+1.

  2. In the Search box, type a name, IM address, or phone number. If your organization uses Office 365 Groups, you can also search for a group name. As you type, search results are listed, and three new tabs appear, My Contacts, Skype Directory, and Skill, with the My Contacts tab selected. When My Contacts is selected, Skype for Business searches in your organization's address book.

  3. Press the Down Arrow key until you hear the name of the person you want to add.

  4. To open a context menu, press Shift+F10.

  5. To select an option, when you hear “Menu”:

    • To add the person or group to your Favorites list, press A.

    • To add the person or group to your Other Contacts list, press O. When you hear “Other contacts,” press Enter.

Add a person or group who is not in your organization

Note: Your administrator enables or disables the Skype Directory search feature in accordance with your organization's search policy. If a Skype Directory tab is not available, you won't be able to search for Skype users.

If the person or group you want to add is not in your organization, but you know they have a Skype account:

  1. Open Skype for Business. The Skype for Business window opens in Contacts view, with the Search box selected.

  2. In the Search box, type a name, IM address, or phone number. As you type, search results are listed, and three new tabs appear, My Contacts, Skype Directory, and Skill, with the My Contacts tab selected.

  3. To move to the Skype Directory tab, press the Tab key, and then press the Right Arrow key.

  4. When you hear “Skype Directory, Search tab,” press Spacebar. When the Skype Directory tab is selected, Skype for Business searches the millions of Skype users. Knowing their Skype ID and location of the person or group you want to add helps narrow the search. You can also search using their email address or Microsoft account, for example, John@outlook.com.

  5. Press the Down Arrow key until you hear the name of the person you want to add.

  6. To open a context menu, press Shift+F10.

  7. To select a menu option, when you hear “Menu”:

    • To add the person to your Favorites list, press A.

    • To add the person to your Other Contacts list, press O. When you hear “Other Contacts,” press Enter.

  8. When you add a Skype contact in Skype for Business, a notification window opens, and you hear “We’ve sent a contact request to this person. As soon as the person has accepted the request, you can communicate with them.” Tab to the OK button and press Enter.

    Tips: If you send a request and try to communicate with a Skype user before your request has been accepted, a notification window opens and you hear the email address of the person and “can only be reached after your contact request is accepted.” To close the notification window, tab to the OK button and press Enter.

    If you haven't sent a request and try to communicate with a Skype user, a notification window opens and you hear “Add this contact.” Tab to the Add button and press Enter.

Delete a contact from your list

  1. Select the name of the person or group you want to delete.

  2. To open a context menu, press Shift+F10.

  3. When you hear “Menu,” to remove the person or group from your Contacts list, press R. A confirmation window opens.

  4. When you hear “Remove this contact from your Contacts list,” press Y.

More information

Get started using a screen reader with Skype for Business

Keyboard shortcuts for Skype for Business

Skype for Business accessibility for people with disabilities

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