Add an email account for the first time in Outlook

In Outlook 2013 or Outlook 2016 for Windows, you can add Exchange and Office 365 email accounts, as well as accounts from email service providers like (Outlook on the web), AOL, Gmail, MobileMe, and Yahoo.

What do you want to do?

Set up your first account

To add an email account to Outlook 2013 or Outlook 2016 for Windows for the first time, the Auto Account Setup starts automatically when you first run the app.

  1. Start Outlook for the first time.

  2. When prompted to set up an email account, click Next.

  3. To add an email account, click Yes, and then click Next.

  4. Enter your name, email address, and password, and then click Next.

    Note   If your computer is connected to a domain for an organization that uses Microsoft Exchange Server, your mail information is automatically inserted and the password box doesn't appear because your Exchange account uses the same password as the one you use to log on to your computer.

  5. Click Finish.

Set up an additional email account

  1. Click the File tab, and in the right pane, click Add Account.

  2. In the Add Account box, with Email Account selected, enter your name, email address, password, retype your password, and click Next.

    Add another email account

    Tip   Outlook will complete the set-up for your account.

  3. Do one of the following:

    • Click Finish to close the Add Account box.

    • Click Add another account, and follow steps 1 - 3 of this procedure.

    Note   When you're finished, you'll need to restart Outlook.

What if my account can't be set up automatically?

Sometimes Outlook 2013 isn’t able to automatically set up a new account and might ask you to try again using an unencrypted connection to the mail server. If that doesn’t work, you can still add the account, but you’ll have to provide some additional information. See the support page for your email provider or contact them directly for help with any settings you’re unsure of.

On the Auto Account Setup page, check the Manual setup or additional server types. Manual setup choices are explained in Add an email account with custom settings or when automatic setup doesn’t work.

Note   Outlook 2016 for Windows doesn't require a manual set-up.

Delete an email account

  1. Click the File tab.

  2. In the right pane, click Account Settings, and the click Account Settings.

  3. In the list of email accounts, select the one you want to delete, and then click Remove.

    Delete and email account

Was this information helpful?

Yes No

How can we improve it?

255 characters remaining

To protect your privacy, please do not include contact information in your feedback. Review our privacy policy.

Thank you for your feedback!

Change language