Add an email account for the first time in Outlook

In Outlook 2013 or Outlook 2016 for Windows, you can add Exchange and Office 365 email accounts as well as accounts from email service providers like (Outlook on the web), AOL, Gmail, MobileMe, and Yahoo.

What do you want to do?

Set up your first account

To add an email account to Outlook 2013 or Outlook 2016 for Windows for the first time, the Auto Account Setup starts automatically when you first run the app.

  1. Start Outlook for the first time.

  2. When prompted to set up an email account, choose Next.

  3. To add an email account, choose Yes > Next.

  4. Enter your name, email address, and password, and then choose Next.

    Note: If your computer is connected to a domain for an organization that uses Microsoft Exchange Server, your mail information is automatically inserted. The password box doesn't appear because your Exchange account uses the same password as the one you use to log on to your computer.

  5. Choose Finish.

Set up an additional email account

  1. On the File tab, in the right pane choose Add Account.

  2. In the Add Account dialog box, with Email Account selected, enter your name, email address, and password, and then retype your password and choose Next.

    Add another email account

    Tip: Outlook will complete the setup for your account.

  3. Do one of the following:

    • Choose Finish to close the Add Account dialog box.

    • Choose Add another account, and follow steps 1–3 of this procedure.

    Note: When you're finished, you'll need to restart Outlook.

What if my account can't be set up automatically?

Sometimes Outlook 2013 isn’t able to automatically set up a new account and might ask you to try again using an unencrypted connection to the mail server. If that doesn’t work, you can still add the account, but you’ll have to provide some additional information. See the support page for your email provider or contact them directly for help with any settings you’re unsure of.

On the Auto Account Setup page, check the Manual setup or additional server types. Manual setup choices are explained in Set up email in Outlook for Windows.

Note: Outlook 2016 for Windows doesn't require a manual setup for Exchange accounts.

Delete an email account

  1. On the File tab, in the right pane choose Account Settings > Account Settings.

  2. In the list of email accounts, choose the one you want to delete, and then choose Remove.

    Delete and email account

  3. Choose Yes when you're prompted to confirm that you want to remove the account.

  4. In the Account Settings dialog box, choose Close.

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