Add an email account

If you’re new to Outlook or are installing it on a new computer, the Auto Account Setup automatically starts when you first run the app. You can also add email accounts to Outlook —for example, if you want access to your Outlook.com, Live.com, Gmail, or Yahoo! Mail messages. See Add an email account later to learn how.

  1. Start Outlook for the first time.

  2. When prompted to set up an email account, click Next.

  3. To add an email account, click Yes, and then click Next.

  4. Enter your name, email address, and password, and then click Next.

    If your computer is connected to a domain for an organization that uses Microsoft Exchange Server, your mail information is automatically inserted and the password box doesn't appear because your Exchange account uses the same password as the one you use to log on to your computer.

  5. Click Finish.

Add an email account later

Usually, email accounts are added when Outlook first runs. But fear not, you can add email accounts at any time.

  1. Click File > Add Account.

    Add Account command in the Backstage view

    The Add Account dialog box appears.

  2. On the Auto Account Setup page, enter your name, email address, and password, and then click Next.

  3. Click Finish.

    If you added an Exchange account, you will need to exit and restart Outlook.

What if my account can’t be set up automatically?

Sometimes Outlook isn’t able to automatically set up a new account and might ask you to try again using an unencrypted connection to the mail server. If that doesn’t work, you can still add the account, but you’ll have to provide some additional information. See the support page for your email provider or contact them directly for help with any settings you’re unsure of.

On the Auto Account Setup page, check the Manual setup or additional server types. Manual setup choices are explained in Add an email account with custom settings or when automatic setup doesn’t work.

Applies To: Office 365 End User, Outlook 2016 Preview, Outlook 2013



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