Add an Exchange account

Outlook supports accounts managed by Microsoft Exchange Server 2007 Service Pack 1 with Update Rollup 4 (KB952580) and later versions.

When you add an Exchange account, Outlook syncs your e-mail messages, calendar events, contacts, tasks, and notes with the Exchange server.

  1. On the Tools menu, click Accounts.

  2. In the lower-left corner of the Accounts dialog box, click Add  Add an account button , and then click Exchange.

  3. Enter your e-mail address.

  4. On the Method pop-up menu, select the appropriate authentication method for your account.

To authenticate with

Do this

User name and password

Click User Name and Password, and then enter your credentials.


Click Kerberos, and then select an ID from the Kerberos ID pop-up menu.

To create a new ID, click Create a New ID.

Client certificate

Click Client Certificate Authentication, and then select a certificate from the pop-up menu.

  1. Note: User name and password is the most common method for authenticating Exchange accounts. If you are having difficulty adding your account, check with your account administrator to see which authentication method you should use.

  2. Do one of the following:


Do this

Have Outlook try to automatically detect your Exchange server

Click Add Account.

Enter your Exchange server address manually

Clear the Configure automatically check box, enter the server address, and then click Add Account.

  1. When the process of adding the account is completed, the account appears in the left pane of the Accounts dialog box, and Outlook begins downloading your messages and other items. A green indicator next to the account name shows that the account is connected.

  2. Connected indicator


    • Your user name is usually your domain name followed by a backslash and your account ID. For example, if your domain name is "example" and your account ID is "someone," you type example\someone. However, for some accounts, your user name is your complete e-mail address.

    • To enter additional settings for the server, delegates, or security, click Advanced, and then click the tab that you want.

    • To add a client certificate for two-factor authentication, click Advanced, click the Security tab, and then under Certificate authentication, select the certificate. If your authentication certificate is located on a smart card, make sure that the card is inserted into the reader.

    • To delete an account, in the left pane of the Accounts dialog box, select an account, and then click Delete  Delete . Be aware that if you delete an account, you will lose any account information that is not synced with the server.

See also

Exchange account basic settings

Exchange account server settings

Digital signing and encryption settings

I can't connect to my Exchange account

Specify the default account

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