Accessibility in Office 365

Office 365 provides features that are accessible and usable for people who have special needs or disabilities.

In this article

Accessibility features in the Office 365 portal

Keyboard shortcuts for Office 365 with Mac

Accessibility features in Skype for Business, Exchange, and SharePoint

Accessibility features in Office Online and Office desktop applications

Accessibility products and services from Microsoft

Customer service for people with disabilities

Accessibility features in the Office 365 portal

To help increase accessibility, Office 365 offers keyboard shortcuts for page navigation and alt text for images. In addition, you can take advantage of accessibility features that are built-in to browsers such as Windows Internet Explorer and Google Chrome.

Navigate with keyboard shortcuts

By using the following keyboard shortcuts, you can navigate to links and controls in the Office 365 portal.

To do this

Use this keyboard shortcut

Select the next control or hyperlink


Select the previous control or hyperlink


Perform the action for the selected control or hyperlink


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Use alt text

Images on Office 365 pages contain alt text. When you use a screen reader and you select an image, the screen reader will read the alt text.

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Use accessibility features in your browser

Because the Office 365 portal is a service that you view in a web browser, some accessibility features are supplied by the browser itself. Windows Internet Explorer, versions 8, 9, and 10 all offer features like zoom, customizable font sizes and colors, and compatibility with screen readers.

For example, you can view high-contrast mode in Internet Explorer to make text easier to read.

  1. In Internet Explorer, on the Tools menu, click Internet Options.

  2. On the General tab, click Accessibility.

  3. Select the Ignore colors specified on webpages check box, the Ignore font styles specified on webpages check box, and the Ignore font sizes specified on webpages check box, and then click OK.

The following list provides links to accessibility information for different browsers.

Accessibility in Internet Explorer 8

Turn on accessibility features (Google Chrome)

Accessibility features in Firefox

Safari features

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Keyboard shortcuts for Office 365 with Mac

Some combinations of computers and assistive technology (AT) work differently with Office 365 commerce applications, such as Catalogs and Shopping Carts.

For example, when you use a Mac with AT to read the title of the Shopping Cart window from a Catalog page, you have to press VOXKey + Down, instead of VOXKey + Right or VOXKey + Left. If you have a problem with navigation, we suggest that you try the alternate keystroke combination (VOXKey + Down or CTRL + option + Down). To learn more information about accessibility in Mac OS X, see Turn on Accessibility options.

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Accessibility features in Skype for Business, Exchange, and SharePoint

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Accessibility features in Office Online and Office desktop applications

The links in the following list offer more information about accessibility features in Office Online and Office desktop applications.

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Accessibility products and services from Microsoft

The following topics provide information about the features, products, and services that make Microsoft Windows more accessible for people with disabilities:

Note    The information in this section may apply only to users who license Microsoft products in the United States. If you obtained this product outside of the United States, you can use the subsidiary information card that came with your software package or visit the Microsoft Accessibility website for a list of Microsoft support services telephone numbers and addresses. You can contact your subsidiary to find out whether the type of products and services described in this section are available in your area. Information about accessibility is available in other languages, including Japanese and French.

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Accessibility features of Windows

The Windows operating system installs many accessibility features during Setup. These features are useful for people who have difficulty typing or using a mouse, are blind or have low vision, or who are deaf or hard-of-hearing. For more information about these features, see Help in Windows and the Microsoft Accessibility website.

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Free step-by-step tutorials

Microsoft offers a series of tutorials that provide detailed procedures for adjusting the accessibility options and settings on your computer. This information for the mouse and for the keyboard appear side-by-side so that you can learn how to use the mouse, the keyboard, or a combination of both.

To find tutorials for Microsoft products, see the Microsoft Accessibility website.

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Assistive technology products for Windows

A wide variety of assistive technology products are available to make computers easier to use for people with disabilities. You can search a catalog of assistive technology products that run on Windows at the Microsoft Accessibility website.

If you use assistive technology, be sure to contact your assistive technology vendor before you upgrade your software or hardware to check for possible compatibility issues.

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Documentation in alternative formats

If you have difficulty reading or handling printed materials, you can obtain the documentation for many Microsoft products in more accessible formats. You can view an index of accessible product documentation on the Microsoft Accessibility website.

In addition, you can obtain additional Microsoft publications from Learning Ally (formerly Recording for the Blind & Dyslexic, Inc.). Learning Ally distributes these documents to registered, eligible members of their distribution service. For information about the availability of Microsoft product documentation and books from Microsoft Press, go to or contact:

Learning Ally

20 Roszel Road

Princeton, NJ 08540

Telephone number from within the United States: (800) 221-4792

Telephone number from outside the United States and Canada: (609) 452-0606

Fax: (609) 987-8116

Web addresses can change, so you might be unable to connect to the website or sites mentioned here.

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Customer service for people with disabilities

Microsoft wants to provide the best possible experience for all our customers, including people with disabilities. If you need help, contact Contact the Disability Answer Desk.

The Disability Answer Desk is worldwide. Our support team is trained to help people with disabilities by telephone or chat in the United States, the United Kingdom, South Africa, Ireland, Australia, and New Zealand. In addition, telephone support is available in Hong Kong, the Phillippines, Malaysia, Singapore, and India.

Direct Telephone Line (including TTY support): 1-800-936-5900

Applies To: Office 365 End User

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