Accessibility features in OneDrive

OneDrive includes accessibility features that make it easy for users with limited dexterity, low vision, or other disabilities to store and share files across devices.

Many accessibility features, such as a screen reader, magnifier, or speech recognition are built-in to your computer or device. To find out how to use these features, see Set up your device to work with accessibility in Office 365.

Notes: 

  • OneDrive is a web-based application which works in the cloud, and you access and navigate through your files and folders with your web browser.

  • When you use OneDrive, we recommend that you use Internet Explorer as your browser.

In this topic

Get to know the OneDrive layout

OneDrive runs in your web browser. In the browser window, the OneDrive name shows in the toolbar, along with the Office 365 app launcher that contains tiles for Microsoft services and Office Online applications, including Mail (Outlook.com), Excel Online, OneNote, and more. The toolbar also contains commands to get notifications, manage your options, get help, and sign out.

Under the toolbar is a menu bar that contains a search box, view options, and the information command. When you work with your files, the menu bar also includes commands to create or upload new files, open or download a selected file, or sort files in various ways. If you select the information command, an information pane opens on the right side of the main OneDrive window and offers details about any selected folder or file.

Under the menu bar is the structure of folders and files stored in OneDrive. If you’re working with a wide screen such as a desktop computer, a left pane lists the navigation tree including the view categories of files, recently viewed files, photos, shared files, and the recycle bin. If you’re working with a narrow screen such as a phone, the view categories are available in a menu of additional options on the toolbar instead of in a left pane. The main window view contains the list of the folders and files for the selected view category.

When you select a folder in the main view, that folder opens and displays a list of its sub-folders and files. When you drill down to a lower level, the menu changes to include commands such as open, share, download, move, and copy selected files. The available commands change depending on whether anything is selected or not and on the type of item selected.

When you select a file, it might open in the current browser tab or in a separate browser tab (for example, in Word Online or Excel Online).

Navigate by using keyboard shortcuts

To navigate in OneDrive and to cycle through groups of screen elements, press the Tab key (forward) or Shift+Tab (backward). To select an item, press Enter. To browse within menus or lists, press the Up Arrow or Down Arrow key, and then, to make a selection, press Enter. To exit a menu or mode, press Esc. For more details, read Keyboard shortcuts for OneDrive.

As you move around the areas of the OneDrive window, your screen reader provides information about the area which has the focus, whether it’s the menu bar (you hear “Search box”), the tree view (you hear either “OneDrive” or your name), or the main view (you hear “List of folders and files”).

Basic tasks in OneDrive

Start OneDrive

  1. Open your web browser.

  2. If you’re not already signed in to your Office 365 account (whether through your organization or your Microsoft account), go to https://portal.office.com. Sign in to your organization account or Microsoft account.

  3. Press the Tab key or Shift+Tab until the app launcher has the focus. Press Enter.

  4. Press the Tab key until you hear “Link, OneDrive.” Press Enter.

Upload a file

When you want to save a file from your device’s file system into OneDrive, select the location in OneDrive and then upload it.

  1. With OneDrive open, press the Tab key until the tree view has the focus. You hear either “OneDrive” or your name.

  2. Press the Down Arrow or Up Arrow key until the Files view item has the focus. Press Enter. Be sure nothing is selected in the list of folders and files.

  3. Tab to the menu bar. You hear “New.” Press the Right Arrow key until you hear “Upload.” Press Enter.

  4. In the Choose File to Upload dialog box, to access the tree view, press the Tab key repeatedly until you hear “Tree view.” (In Narrator, you hear “Documents.”)

  5. To select the folder in which the file is stored, press the Up Arrow or Down Arrow key, and then press Enter.

  6. Press the Tab key once to move to the list of folders and files, and then, to select the file you want to upload, press the Down Arrow or Up Arrow key.

    Tip: To select multiple adjacent files, press and hold the Shift key when you select the first file, and then press the Down Arrow or Up Arrow key until you select the last file. All files between the first and last file are selected.

  7. Press Enter. The selected file(s) uploads to the location you selected in OneDrive and you hear “Uploaded one item to Files.” (In Narrator, you hear “Upload.”)

Download a file

When you want to copy a file from OneDrive to your device, select it in OneDrive and download it.

  1. With OneDrive open, press the Tab key until the tree view has the focus. You hear either “OneDrive” or your name.

  2. Press the Down Arrow or Up Arrow key until the Files view item has the focus. Press Enter.

  3. Press the Tab key until the list of folders and files has the focus.

  4. Press the Down Arrow or Up Arrow key until the file you want to download is selected.

  5. Press Shift+Tab twice to move to the menu bar. Depending on the type of file that’s selected, you hear “Share” or “Open.” Press the Right Arrow key until you hear “Download.” Press Enter.

  6. If you hear an alert asking whether you want to download the file, press Alt+N and follow the instructions to save the file. When finished, you hear “The download has completed.” From this alert, you can navigate to buttons to open the downloaded file, open the folder, or view your downloaded files. To close the alert, press Alt+N again, press the Tab key to move to the Close button, and then press Enter.

Search for a file or folder

  1. In OneDrive, press the Tab key until the Search box has the focus.

  2. Type all or part of the file or folder name you’re looking for. A list opens containing search results which meet your criteria.

  3. Press the Down Arrow or Up Arrow key to hear the names of the files or folders in the search results.

  4. To open a folder or file in the search results list, press Enter. If an alert opens, press Alt+N and then, to open the folder or file, follow the instructions.

Share a file or folder

  1. With OneDrive open, press the Tab key until the tree view has the focus. You hear either “OneDrive” or your name.

  2. Press the Down Arrow or Up Arrow key until the folder—for example, Files, Recent, Shared with me—containing the file or folder you want to share has the focus. Press Enter.

  3. Press the Tab key until the main view has the focus and you hear “List of folders and files.”

  4. Press the Down Arrow or Up Arrow key until you select the file or folder you want to share. You can only select a single file or folder.

  5. To access the menu bar, press Shift+Tab twice. If necessary, press the Right Arrow key until you hear “Share.” Press Enter.

  6. In the Share dialog box, type the email address of the person you want to share the item with.

  7. Tab to the Can edit button. To select whether the person you’re sharing the item with can only view the file or can edit it, press the Down Arrow key.

  8. Tab to the text box, and if you want, type a message to the person you’re sharing the item with.

  9. If you’re sharing a file, tab to and then select or clear the Require sign-in check box. If you’re sharing a folder, tab to and then select or clear the Share everything in this folder, even items with unique permissions check box.

  10. Tab to and then select or clear the Send an email invitation check box.

    Tip:  These check boxes are selected by default.

  11. Tab to the Share button and press Enter.

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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