A subscription notice appears when I open an Office 365 application

If you see a notice to buy or renew your Office 365 subscription when you open Word, Excel, or any other Office application:

  • Your subscription might have expired.

  • Office might have been deactivated for your computer.

  • Office might not have been activated when you installed.

Note   This article applies to Office 365 Home, Office 365 Personal, and Office 365 University. If you have an Office 365 for business subscription and want to renew or reactivate, see Renew Office 365 for business.

Renew your subscription

Please see the steps in Renew Office 365 for home.

If your subscription expired because of outdated payment information, you can update your payment options.

Activate Office or reactivate an Office install

If Office didn’t automatically activate during installation, or Office was deactivated for your computer, you’ll need to activate it to have full access to your Office applications.

To activate or reactivate Office 365 Home, Personal, or University
  1. Open an Office application, like Word or Excel.

  2. In the Product Deactivated box, choose an option:

    • Choose Buy to purchase an Office subscription.

    • Choose Enter Key to use a product key to activate Office.

    • Choose Sign In to activate Office 365 with your Microsoft account.

To activate Office 2013 or Office 2016 Preview
  1. Open an Office application, like Word or Excel.

  2. The Microsoft Office Activation Wizard appears and I want to activate the software over the Internet will be selected. Click Next.

  3. Activate Office either by signing in with the email and password you used when you installed Office or entering a product key.

See Also

Office for home

Office for students

Applies To: Access 2013, Project Professional 2016 Preview, Project Professional 2013, Excel 2016 Preview, Publisher 2013, PowerPoint 2013, Publisher 2016 Preview, OneNote 2016 Preview, Word 2013, Excel 2013, Office 2013, Word 2016 Preview, PowerPoint 2016 Preview, Visio 2013, Access 2016 Preview, Outlook 2013, Project Standard 2013, Outlook 2016 Preview, InfoPath 2013, OneNote 2013

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