A subscription notice appears when I open an Office 365 application

If you see a notice to buy or renew your Office 365 subscription when you open Word, Excel, or any other Office application:

  • Your subscription may have expired

  • Office may have been deactivated for your computer

  • Office may not have been activated when you installed

Note   This article applies to Office 365 Home, Office 365 Personal, and Office 365 University. If you have an Office 365 for business subscription and want to renew or reactivate, see Renew or reactivate your Office 365 for business subscription.

Renew your subscription

  1. Sign in to your account page.

  2. Under Payment and Billing, choose Set up an auto-renew subscription.

    Tip   If you don’t want to sign up for automatic renewal, you can choose to Enter an Office product key that you’ve already purchased.

If your subscription expired because of outdated payment information, you can update your payment options.

Activate Office or reactivate an Office install

If Office didn’t automatically activate during installation, or Office was deactivated for your computer, you’ll need to activate it to have full access to your Office applications.

To activate or reactivate Office 365 Home, Personal, or University
  1. Open an Office application, such as Word or Excel.

  2. On the Product Deactivated box, choose an option:

    • Click Buy to purchase an Office subscription.

    • Click Enter Key to use a product key to activate Office.

    • Click Sign In to activate Office 365 with your Microsoft account.

To activate Office 2013
  1. Open an Office application, like Word or Excel.

  2. The Microsoft Office Activation Wizard will appear and I want to activate the software over the Internet will be selected. Click Next.

  3. Activate Office either by signing in with the email and password you used when you installed Office or entering a product key.

Applies To: Access 2013, Excel 2013, InfoPath 2013, Outlook 2013, Publisher 2013, Visio 2013, Word 2013, Office 2013, OneNote 2013, PowerPoint 2013, Project Professional 2013, Project 2013 Standard



Was this information helpful?

Yes No

How can we improve it?

255 characters remaining

To protect your privacy, please do not include contact information in your feedback. Review our privacy policy.

Thank you for your feedback!

Change language