Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Last updated: April 5, 2018

ISSUE

When inserting an icon or a picture via Insert > Icons or Insert > Pictures, you receive the following error message:

An error occurred while importing this file. http://hubblecontent.osi.office.net/ContentSVC/Content/Download?provider=MicrosoftIcon&FileName=[icon].svg

STATUS: FIXED

This issue is fixed in Monthly Channel Version 1803 (Build 9126.2116) or greater. To get the latest update immediately, open an Office app and choose File > Account > Update Options > Update Now.

Have a feature request?

Lightbulb - Idea

If you have a feature you'd like to request, please send us your feedback to help us prioritize new features in future updates. See How do I give feedback on Microsoft Office for more information.

More Resources

Icon Experts (brain, gears)

Ask the experts

Connect with experts, discuss the latest news, updates, and best practices, and read our blog.

Microsoft Tech Community

Icon Community

Get help in the community

Ask a question and find solutions from Support Agents, MVPs, Engineers, and other Office users.

Office Forum on Answers

Icon feature request (light bulb, idea)

Suggest a new feature

We love reading your suggestions and feedback! Share your thoughts. We're listening.

Provide feedback

Related Topics

Fixes or workarounds for recent Office issues

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Find solutions to common problems or get help from a support agent.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×