Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Note: This article has done its job, and will be retiring soon. To prevent "Page not found" woes, we're removing links we know about. If you've created links to this page, please remove them, and together we'll keep the web connected.

When you reset your voice mail password or PIN, a Unified Messaging server generates a temporary PIN and sends it in an email message to your Microsoft Exchange Server account Inbox. After you receive the temporary PIN, use it to log on to your mailbox, and then change the temporary PIN to a PIN of your choice.

Note:  A Microsoft Exchange Server 2010 or Exchange Server 2007 account is required. Unified Messaging must be enabled by your Exchange administrator.

Exchange 2010 account

  1. Click the File tab.

  2. Click Manage Voice Mail.

    Microsoft Outlook Web App opens.

  3. Enter your user name and password, and then click Sign in.

    Outlook Web App opens and the Phone pane appears.

  4. On the Voice Mail tab, under Outlook Voice Access, click Reset my voice mail PIN.

  5. When prompted Do you want to reset your voice mail PIN, click OK.

Exchange 2007 account

  1. Click the File tab.

  2. Click Manage Voice Mail.

  3. On the Voice Mail Options dialog box, under Phone Access, click Reset PIN.

  4. When prompted Do you want to reset your voice mail PIN, click OK.

Top of Page

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×