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How to verify your Outlook.com account

If you're prompted to verify your account when you try to send an email message from Outlook.com, it is because we are trying to protect your account. Outlook.com will occasionally prompt you to verify your account, just to make sure you're still you and your account hasn't been compromised by spammers.

How do I verify my Outlook.com account?

Sign in to verify your Outlook.com account.

When you click the verification link, you're asked to type a series of random characters as shown in a picture. You can listen to an audio file that states the characters if you prefer. By entering the characters as shown, you prove that you're a human and not an automated program. 

See Also

To make your account more secure, visit https://account.microsoft.com/security.

Need more help?

If you're still having problems with signing in, see When you can't sign in to your Microsoft account.

Still need help?

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.

To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here

For other help with your Microsoft account and subscriptions, visit Account & Billing Help.

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To get help and troubleshoot other Microsoft products and services, enter your problem here

Post questions, follow discussions and share your knowledge in the Outlook.com Community.

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