Cancel your Office 365 Home or Office 365 Personal subscription

Tip   If you are using a business or education version of Office 365, see how to cancel your subscription.

If you cancel your subscription, you’ll be able to use Office and any included services until the end of your subscription period. For example, if you have a yearly subscription that expires on December 31 and you cancel it in June, you’ll be able to use it through December 31, but it won’t be renewed.

After your subscription expires, Office will run in reduced functionality mode. That means you’ll still be able to open and print your documents but you won’t be able to edit them or to create new ones. You’ll also lose access to the services that are included with your subscription, such as extra OneDrive storage and Skype minutes.

To cancel your subscription, go to your account page. In the Renewal Information section, click Cancel Subscription.

Screen shot of the Manage account page with the "Cancel Subscription" link selected.

Note    If you see Automatic renewal: On, you can click Turn off auto-renew instead of Cancel Subscription. Your subscription won’t automatically renew when it expires.

Screen shot of the Renewal Information section with the "Turn off auto-renew" link selected.

When will my subscription renew?

You can find the renewal date in the Payment and Billing section under Renewal Information.

Restart your subscription

Later, if you change your mind and want to renew your subscription, go to your account page and click the yellow bar.

Screen shot of the "Set up auto-renew subscription" link.

Applies To: Access 2013, Excel 2013, Outlook 2013, Publisher 2013, Word 2013, OneNote 2013, PowerPoint 2013, Project Professional 2013, Word for Mac 2011



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