Word, Excel, or PowerPoint crash if you have Malwarebytes and installed the Windows Fall Creators Update

Last Updated: December 8, 2017

ISSUE

If you have Malwarebytes installed on your PC, you may experience crashes in Office applications, such as Word, Excel, or PowerPoint, after updating to the Windows 10 Fall Creators Update.

The crashes could occur when you insert pictures, hyperlinks, or YouTube videos in these apps, or in any other scenarios involving iertutil.dll.

STATUS: FIXED

To fix this issue, please download and install this update provided by Malwarebytes.

See Also

Fixes or workarounds for recent issues in Excel for Windows

Fixes or workarounds for recent issues in Word for Windows

Fixes or workarounds for recent issues in PowerPoint for Windows

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