Visio for the web: FAQ

Here are the answers to commonly asked questions about Visio for the web. If you are looking to get started, see View, create, and edit a diagram in Visio for the web.

If you're new to using Visio, see Beginner tutorial for Visio.

Is there a free version of Visio?

Yes, with limitations. You can use Visio for the web without a license to view basic Visio files. Sign in to your Office 365 account, upload the Visio file to OneDrive, and then select the file there to open it. The file opens in your browser in Visio for the web, giving you the ability to see the file in read-only view.

For more information, see Why can't I open a diagram for editing in Visio for the web?

Is Visio for the web available with my Office 365 subscription?

In general, Visio for the web is available to all Office 365 commercial subscription plans that include Office for the web. You or your administrator can check which license you're a part of by following the steps in What Office 365 business product or license do I have?

Visio for the web isn't available with the Home or Personal edition of Office 365.

Which Visio subscription plan lets me edit Visio files in a web browser?

Microsoft has two Visio subscription plans. Both include the ability to edit Visio files in a web browser.

See Visio subscription plan you prefer

Can I use Visio on a Mac?

When you have a Visio Online Plan 1 subscription, you can use Visio for the web to edit Visio files on a Mac. It's a web-based application available on most browsers, including (on macOS) Safari and Chrome. Go to Compare Visio Options and select Visio Online Plan 1.

Which browsers can use Visio for the web?

Use the most recent versions of the following browsers for the best experience with Visio for the web.

  • Microsoft Edge

  • Internet Explorer 11

  • Mozilla Firefox

  • Google Chrome

  • Apple Safari 10+

For more details, see Which browsers work with Office for the web.

On mobile devices, the ability to edit files in Visio for the web is only available on devices 9 inches or larger.

I just purchased a Visio online plan and can't find it. Where is it?

Visio Plan 1 and Plan 2 are web-based products. To find them, open your web browser and go to www.office.live.com/start/visio.aspx. Then, log in with a work or school account.

How do I install Visio for the web?

There’s nothing to install. If your organization has a subscription plan for Visio for the web, you can access it from www.office.live.com/start/visio.aspx by signing in with a work or school account.

Does the OneDrive for Business storage that comes with a Visio for the web plan override my existing OneDrive for Business subscription?

Both Visio Plan 1 and Visio Plan 2 come with 2GB of storage on OneDrive for Business. If you don't currently have a OneDrive for Business subscription, you'll receive 2GB of storage with your subscription plan. If you do have an existing OneDrive for Business subscription, the 2GB of storage included in a Visio for the web plan does not add to your existing storage capacity nor does it override your current OneDrive for Business subscription.

Can I do BPMN or UML diagramming in Visio for the web?

Sorry, Visio for the web doesn't support these features.

Can I import shapes in Visio for the web?

Sorry, Visio for the web doesn't support importing shapes.

Can I add a clickable image overlay in Visio for the web?

Sorry, Visio for the web doesn't support this feature.

How do I protect my Visio files?

You can't set Information Rights Management (IRM) from within Visio for the web, but Visio for the web honors whatever access rights have been set for a file in the desktop Visio app once the file is stored online.

What data sources can I link my diagrams to?

Data linking is only available through the Visio desktop app, but in Visio for the web you can view data-linked diagrams.

Visio currently supports multiple data sources, including:

  • Microsoft Excel workbooks

  • Microsoft Access databases

  • Microsoft SharePoint Foundation lists

  • Microsoft SQL Server databases

  • Microsoft Exchange Server directories

  • Azure Active Directory information

  • Other OLEDB or ODBC data sources

See Also

Visio for the web Help

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