Office
Sign in

Using add-ins in Outlook on the web

Microsoft has partnered with leading companies to build add-ins that help you get things done right from your inbox. Add-ins in Outlook on the web are programs or utilities that help you automate tasks when you view or create messages.

Pre-installed add-ins are enabled by default, but users must still give consent before these add-ins can access the user's data. Even after you activate them, they can only run when you tap or click the add-in. Most add-ins have access only to the data in the email message that you're working in.

When you install an add-in in Outlook on the web, it will appear in other versions of Outlook as well. For example, if you install an add-in in Outlook on the web, you will see the add-in when you open Outlook 2016.​

All add-ins are validated by Microsoft, including those that you install from the Office Store. For more information, see the privacy statement and the terms and conditions section in the add-in’s consent form.

  1. Select Settings Settings icon > Manage add-ins.

    A screenshot of the Settings button.

  2. For free add-ins, use the toggle controls to turn them on or off. For paid add-ins and free trials, select Get it to finish your purchase.

    A screenshot of the add-in toggle

You can also install more add-ins from the Office Store.

Add-ins that come with Outlook on the web

Outlook on the web comes with several mail add-ins, such as My Templates, Bing Maps, and Suggested Meetings.

Note: If you're using Office 365, an additional add-in called Action Items is available for Outlook. However, the Action Items add-in isn't available for Outlook on the web.

Use the My Templates add-in to quickly insert pre-loaded text into an email.

Use the My Templates add-in

  1. Select New in the top navigation bar to start writing a new email message.

  2. Type the recipient and subject in their respective fields.

  3. Your installed add-ins are located below the message body. Click the My Templates icon. If you have lots of add-ins, you may need to click the drop-down arrow to access My Templates.

    Screenshot of the lower area of an email message, below the body area, with the cursor pointing to the My Templates icon at the far right.
  4. Choose the My Templates add-in to display your templates.

    Select the My Templates add-in

    Note: The pre-installed add-ins you have may vary based on locale and subscription.

  5. Three templates are available in My Templates by default. Select one to insert specific text into the body of your message. For example, if you select I'll reply later, the message "Heading to a meeting. I'll get back to you soon." will be included in the email message you're writing.

    Screenshot of My Templates 3 default templates: "I'll reply later" with text "Heading to a meeting. I'll get back to you soon.";  "I'm running late" with text "I'm running late," and "Lunch?" with text "Do you want to meet for lunch?"
  6. To edit the text in a template, select Edit Edit , add or modify text as needed, and then select Save.

Add a template to the My Templates add-in

  1. Select +Template.

    Choose from one of the available templates
  2. Type a title for the template and the text you want to have inserted in your email, and then select Save.

    Screenshot of the My Templates panel of Outlook on the web during creation of a new template. Example text for the template name is "Please review", and example text for message is "Could you review the attached materials, and email me your comments?"
  3. The new template now appears as part of the My Templates list.

    Screenshot of My Templates  3 default templates, which are: "I'll reply later", "I'm running late",  and "Lunch?" and the "Please review" template added by the user.

Delete a template from the My Templates add-in

  • Select the Trash icon next to the template you want to delete. The template is deleted immediately, and there is no undo option.

Bing Maps is a contextual add-in, which means that it automatically activates based on text in a message or calendar event. For example, if there is an address in an email message, you can select it to access a map of the location via the Bing Maps add-in.

Screenshot of an email message with text about a meeting and the meeting address is underlined to indicate that it can be selected to view in Bing Maps.

Bing Map

Use the Bing Maps add-in

  • Create and send an email message with a street address, city, state, and zip code in the body of the message. If the recipient opens the message in Outlook on the web, they should be able to select the address to open a map of the address location.

Suggested Meetings is another contextual add-in. When you use the Suggested Meetings add-in, if there is a time and date in the body of an email message, you can select it to open the Suggested Meetings card and then schedule the event in your Outlook on the web calendar.

Screenshot of an email message with text about a meeting and the Suggested Meetings card with the meeting details and options to schedule the event and edit its details.

Use the Suggested Meetings add-in

  • Create and send an email message with at least a date and time in the body. If the recipient opens the message in Outlook on the web, they should be able to select the text to open a map of the address.

Frequently asked questions

Platform

Requirements

Outlook 2013 or Outlook 2016 for Windows

Exchange 2013 SP1+, Exchange Online, or an Outlook account

Outlook 2016 for Mac

Exchange 2013 SP1+, Exchange Online, or an Outlook account

Outlook for iOS or Outlook for Android

Exchange Online or an Outlook account

Web browser

Exchange Online or an Outlook account

What version of Outlook do I have?

Outlook detects if add-in requested keywords or entities, such as meeting suggestions or addresses, are in your message, and it underlines them. Please note that Microsoft always safeguards your privacy and doesn't attempt to read or comprehend your message. Even though you might see underlined text, no information is sent to the add-in.

Remember, the add-in can run only after you have given your consent to activate it and you selected the underlined text.

An add-in might send data to its own service, but only to complete the task you've requested. For example, the Bing maps add-in might send information to the Bing online service in order to find the location you've requested. All add-ins are required to comply by their privacy policies and Microsoft standards. See the add-in's privacy statement for more details.

Go to the Office Store, and search for the add-in you're looking for. Then, select the add-in to find information such as its overview, requirements, ratings, and reviews.

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×