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Use a screen reader to save an image or attachment from an email in Outlook

Use a screen reader to save an image or attachment from an email in Outlook

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This article is for people who use a screen reader program with the Office products and is part of the Office Accessibility content set. For more general help, see Office Support home.

Use Outlook 2016 with your keyboard and Narrator, the built-in Windows screen reader, to save an embedded image or an attached file from an email to your computer.

Notes: 

In this topic

Save an image from an email

You can easily save an image that is embedded in the body of an email.

  1. In Outlook, navigate to the email that contains the image you want to save to your computer, and then press Enter to open it.

  2. Press Caps Lock+Right arrow key until you hear "Image."

    Note: If there are several images embedded in the email, Narrator calls all of them "Image." You can ask the sender to send them as attachments, so that original file names are kept. To learn how to save attachments, refer to Save an attachment from an email.

  3. Press Shift+F10 to open the context menu for the image. You hear: "Cut, menu item, disabled."

  4. Press the Down arrow key until you hear "Save as Picture, menu item," and then press Enter. You hear: "File Save, File name, editable, edit."

  5. Type a name for the image file.

  6. Press the Tab key until you hear "Save button," and then press Enter.

    The image is saved to your computer and the focus returns to the email.

Save an attachment from an email

Sometimes you receive images or other files as email attachments. You can save all types of attachments in the same way.

  1. In Outlook, navigate to the email that contains the attachment you want to save to your computer, and then press Enter to open it.

    Tip: When browsing your mailbox, you hear "With attachments" before the sender's name if the message contains one or more attachments.

  2. Press Shift+Tab key until you hear "New document window," followed by the name and file size of the first attachment. If there are several attachments, Narrator tells you how many there are, for example, "1 of 2 attachments."

  3. To move between attachments, use the Right and Left arrow keys.

  4. To save the currently selected attachment, press Alt+J, A, V. You hear "Save Attachment, File name," followed by the original file name.

    Tip: To save all attachments at once, press Alt+J, A, A. You hear: "Save All Attachments, OK button, attachments, list updated." Press Enter to confirm the selection, press the Tab key until you hear "OK button," and then press Enter. All attachments are saved to your computer and the focus returns to the attachment list in the email.

  5. If you want to change the file name, type a new name.

  6. Press the Tab key until you hear "Save button," and then press Enter.

    The file is saved to your computer and the focus returns to the attachment list in the email.

See also

Use a screen reader to insert a picture or image in Outlook

Keyboard shortcuts for navigating mail in Outlook

Basic tasks using a screen reader with email in Outlook

Set up your device to work with accessibility in Office 365

Use a screen reader to explore and navigate Outlook Mail

Use Outlook 2016 for Mac with your keyboard and VoiceOver, the built-in Mac OS screen reader, to save an attached file from an email to your computer.

Notes: 

Save an attachment from an email

You can save all attachments from an email with one operation.

  1. In Outlook, navigate to the email that contains the attachment you want to save to your computer, and then press Enter to open it.

  2. Press the Tab key until you hear "Download All, button," and then press Control+Option+Spacebar. You hear: "Choose a directory to save files to."

  3. Press the Tab key until you hear "Choose, button," and then press Control+Option+Spacebar. You hear: "Closing dialog."

  4. Press Control+Option+Command+Function+Left arrow key. You hear: "Close, button."

  5. Press Control+Option+Spacebar to close the email and return to your Inbox.

    All attachments are saved to your computer with their original file names.

See also

Use a screen reader to insert a picture or image in Outlook

Keyboard shortcuts for Outlook for Mac

Basic tasks using a screen reader with email in Outlook

Set up your device to work with accessibility in Office 365

Use a screen reader to explore and navigate Outlook Mail

Use Outlook for iOS with VoiceOver, the built-in iOS screen reader, to save an attached file from an email to your iCloud Drive.

Notes: 

  • New Office 365 features are released gradually to Office 365 subscribers, so your app might not have these features yet. To learn how you could get new features faster, visit When do I get the newest features in Office 2016 for Office 365?.

  • This topic assumes that you are using the built-in iOS screen reader, VoiceOver. To learn more about using VoiceOver, visit Apple accessibility.

  • This topic assumes that you are using an iPhone. Some navigation and gestures might be different for an iPad.

Save an attachment from an email

  1. In Outlook for iOS, navigate to the email that contains the attachment you want to save to your iCloud Drive, and then double-tap the screen to open it. The focus moves to the email.

    Tip: When browsing your Inbox, you hear "Has attachment" after the sender's name and message subject if the message contains one or more attachments.

  2. Swipe right until you find the first attachment. You hear the file name and size of the attachment, followed by a pause and "Attachment." If the first attachment is not the one you seek, swipe right until you find the attachment you want to save.

  3. Double-tap the screen. Outlook for iOS loads a preview of the attachment. The preview is ready when you hear: "Close button."

  4. Swipe right until you hear "Share, button," and then double-tap the screen.

  5. Swipe right until you hear "Save to Files, button," and then double-tap the screen.

  6. Swipe right until you hear "iCloud Drive, level 1, collapsed," and then double-tap the screen. You hear: "Selected, iCloud Drive, level 1, expanded."

  7. Swipe left until you hear "Add, button," and then double-tap the screen.

  8. You hear: "Close, button." Double-tap the screen to return focus to the email.

    The attachment is saved to your iCloud Drive and you can find it in the Files app.

See also

Use a screen reader to insert a picture or image in Outlook

Basic tasks using a screen reader with email in Outlook

Set up your device to work with accessibility in Office 365

Use a screen reader to explore and navigate Outlook Mail

Use Outlook for Android with TalkBack, the built-in Android screen reader, to save an embedded image or an attached file from an email.

Notes: 

  • New Office 365 features are released gradually to Office 365 subscribers, so your app might not have these features yet. To learn how you could get new features faster, visit When do I get the newest features in Office 2016 for Office 365?.

  • This topic assumes that you are using the built-in Android screen reader, TalkBack. To learn more about using TalkBack, go to Android accessibility.

  • This topic assumes you are using this app with an Android phone. Some navigation and gestures might be different for an Android tablet.

In this topic

Save an image from an email

You can easily save an image that is embedded in the body of an email to Google Drive.

  1. In Outlook for Android, navigate to the email that contains the image you want to save to your device, and then double-tap the screen to open it.

  2. Swipe right until you find the embedded image. TalkBack usually announces it as a long string of letters and numbers, followed by: "Graphic."

  3. Double-tap the screen. You hear: "Open with, showing items 1 to 2 of 2." The number of options may vary.

  4. Swipe right until you hear "Photos," and then double-tap the screen. You hear: "Downloading item."

  5. Swipe right until you hear "Share, button," and then double-tap the screen.

    Note: If you hear "Allow Photos to access your contacts," swipe right until you hear "Allow, button," and then double-tap the screen.

  6. Swipe right until you hear "Save to Drive," and then double-tap the screen. You hear: "Sharing, Save to Drive." The focus moves to the Document title field.

    Note: If you hear "Allow Drive to access photos, media, and files on your device," swipe right until you hear "Allow, button," and then double-tap the screen.

  7. If you don't want to use the default file name, type a new name in the field.

  8. Swipe right until you hear "Save, button," and then double-tap the screen. You hear "One file uploaded" when the image has been saved.

  9. Swipe down-then-left to return the focus to the email.

    The image is saved to your Google Drive.

Save an attachment from an email

Sometimes you receive images or other files as email attachments. You can save all types of attachments in the same way.

  1. In Outlook for Android, navigate to the email that contains the attachment you want to save to your device, and then double-tap the screen to open it.

  2. Swipe right until you find the attachment you want to save. TalkBack announces each attachment's file type, name, and size.

  3. Swipe right once. You hear "File action for," followed by the file name. Double-tap the screen.

  4. Swipe right until you hear "Save to Device," and then double-tap the screen.

    Note: If you hear "Allow Outlook to access photos, media, and files on your device," swipe right until you hear "Allow, button," and then double-tap the screen.

  5. Swipe down-then-left to return focus to your Inbox.

    The attachment is saved to your device and you can find it in the Downloads app.

See also

Use a screen reader to insert a picture or image in Outlook

Basic tasks using a screen reader with email in Outlook

Set up your device to work with accessibility in Office 365

Use a screen reader to explore and navigate Outlook Mail

Use Outlook Mail with Narrator, the built-in Windows screen reader, to save an attached file from an email to your device.

Notes: 

  • New Office 365 features are released gradually to Office 365 subscribers, so your app might not have these features yet. To learn how you could get new features faster, visit When do I get the newest features in Office 2016 for Office 365?.

  • This topic assumes that you are using the built-in Windows screen reader, Narrator. To learn more about using Narrator, go to Get started with Narrator.

  • This topic assumes you are using this app with a Windows phone. Some navigation and gestures might be different for a tablet or PC.

Save an attachment from an email

  1. In Outlook Mail, navigate to the email that contains the attachment you want to save to your device, and then double-tap the screen to open it. The focus moves to the start of the email.

  2. Swipe left to move the focus to the message header where the attachments are. You hear the file name and size of the first attachment. If the first attachment is not the one you seek, swipe left until you find the attachment you want to save.

  3. Double-tap the screen with two fingers. You hear: "Menu, popup, custom."

  4. Swipe right until you hear "Save button," and then double-tap the screen. You hear: "Choose an app, This Device, 1 of 2." The number of available apps may vary.

    Note: If you want to save the attachment to your OneDrive instead, swipe right until you hear "OneDrive," and then double-tap the screen.

  5. Double-tap the screen. You hear: "Browser, Documents." Swipe right until you hear "Downloads," and then double-tap the screen.

  6. Swipe right until you hear "Next, app bar button" and then double-tap the screen.

  7. Swipe right until you hear "Save, app bar button" and then double-tap the screen.

    The attachment is saved to the Downloads folder on your device and the focus returns to the email. You can browse your downloaded files with the File Explorer app.

See also

Use a screen reader to insert a picture or image in Outlook

Basic tasks using a screen reader with email in Outlook

Use a screen reader to explore and navigate Outlook Mail

Use Outlook Web App with your keyboard and Narrator, the built-in Windows screen reader, to save an attached file, for example an image, from an email to your computer.

Notes: 

  • New Office 365 features are released gradually to Office 365 subscribers, so your app might not have these features yet. To learn how you could get new features faster, visit When do I get the newest features in Office 2016 for Office 365?.

  • For keyboard shortcuts, go to Keyboard shortcuts in Outlook on the web.

  • This topic assumes that you are using the built-in Windows screen reader, Narrator. To learn more about using Narrator, go to Get started with Narrator.

  • This topic assumes you are using this app with a PC. Some navigation and gestures might be different for a Windows phone or tablet.

  • When you use Outlook Web App, we recommend that you use Microsoft Edge as your web browser. Because Outlook Web App runs in your web browser, the keyboard shortcuts are different from those in the desktop program. For example, you’ll use Ctrl+F6 instead of F6 for jumping in and out of the commands. Also, common shortcuts like F1 (Help) and Ctrl+O (Open) apply to the web browser – not Outlook Web App.

Save an attachment from an email

  1. In Outlook Web App, navigate to the email that contains the attachment you want to save to your computer, and then press Ctrl+F6 to move focus to the reading pane. You hear "Reading pane," followed by information about the number of attachments.

    Tip: When browsing your mailbox, you hear "Files attached" after the sender's name if the message contains one or more attachments.

  2. Press Enter. You hear: "Conversation attachments, selected."

  3. Press the Down arrow key to find any of the attachments, and then press Enter.

  4. Press Caps Lock+Right arrow key until you hear the name and file size of the attachment you want to save, followed by "Link, disabled."

  5. Press Caps Lock+Right arrow key once. You hear: "More actions, button collapsed." Press Enter.

  6. Press the Down arrow key until you hear "Menu item, Download," and then press Enter. You hear "Notification text, What do you want to do with," followed by the attachment's name.

  7. Press Caps Lock+Right arrow key until you hear "Save button," and then press Enter.

  8. When Narrator announces that the file has finished downloading, press Enter to dismiss the notification.

  9. Press the Tab key until you hear "Tooltip, Close and return to email," and then press Enter to return the focus to the reading pane.

See also

Use a screen reader to insert a picture or image in Outlook

Keyboard shortcuts in Outlook on the web

Basic tasks using a screen reader with email in Outlook

Use a screen reader to explore and navigate Outlook Mail

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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