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Unable to "Save All Attachments" to a shared network drive

Last Updated: January 17, 2018

ISSUE

When you attempt to Save All Attachments from an email to a shared network drive, nothing happens. This issue is seen on version 16.0.8518.1000 and higher.

STATUS: WORKAROUND

To workaround the issue either:

1. Save the documents to your own computer, and then copy them to the shared network drive.

2. Save the documents one at a time to the shared network drive.

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