Outlook Web App Light

Learn about the light version of Outlook Web App and how to get to the light version or standard version of Outlook Web App on supported browsers.

If your Outlook Web App looks like the image below, you’re using the light version of Outlook Web App. If you’re seeing the light version and didn’t select it, that means you’re using an old web browser that doesn’t support the regular version. You might not be able to install a web browser that supports the regular version. Talk with your IT administrator or helpdesk to see if a newer web browser can be installed.

A screenshot of the inbox in Outlook Web App Light

The light version of Outlook Web App is much simpler than the standard version, both in appearance and in function. And, because the light version of Outlook Web App is HTML-based, it can work better with assistive technologies such as screen readers.

The light version also works with browsers that don’t support the standard version of Outlook Web App. See Supported browsers for Outlook Web App.

This article provides information to help you access the standard version of Outlook Web App, and links to learn more about the light version of Outlook Web App.

This article is for Outlook Web App, which is used by organizations that manage email servers running Exchange Server 2013 or 2010. If you're using Office 365 or Exchange Server 2016, your email program is Outlook on the web. For help with Outlook on the web, see Get help with Outlook on the web.

If you didn't choose the light version, just sign out and then use a supported browser to sign back in.

If you chose the light version through settings and are using a supported browser, here’s how to get back to the standard version of Outlook Web App:

  1. In the light version, go to Options > Outlook Web App version.

  2. Clear the Use the light version of Outlook Web App check box.

  3. Choose Save.

  4. Sign out of the light version, close your browser, and sign in again using a supported browser. You might need to close all open browser windows before you can sign in again.

If you're using a browser that supports the standard version of Outlook Web App, but would like to use the light version:

  • In the standard version, go to Settings > Display settings > Outlook Web App version.

  • Select the Use the light version of Outlook Web App check box.

  • Select OK so save your change.

  • Sign out of the standard version, close your browser, and sign in again. You might need to close all open browser windows before you can sign in again.

To learn more about how to use the light version, follow one of these links:

The light version of Outlook Web App has fewer features than the standard version. See Compare the standard and light versions of Outlook Web App for details.

Some features can be set up in the standard version of Outlook Web App or in Outlook, and then can be used in the light version. For example:

  • Inbox rules are stored on the server that hosts your mailbox and work no matter what client (the light version of Outlook Web App or a different email program) you’re using to access your account.

  • Email forwarding.

  • Contact groups. In the light version, you can use groups that you created in Outlook Web App or Outlook, but you can’t create or modify them.

  • Tasks and notes. You can read tasks and notes that you created in Outlook Web App or Outlook.

  • Connecting or disconnecting other email accounts.

The following list shows some features that are available in the standard version of Outlook Web App, but not in the light version:

  • Weekly or monthly calendar views.

  • Access to shared mailboxes or shared calendars.

  • Importing or exporting messages or contacts.

  • Creating or modifying tasks or notes.

If the light version of Outlook Web App doesn’t meet your needs, and you can’t use a supported browser, try one of these other options for accessing your mailbox:

If email that you expect isn’t in your Inbox, here are some ideas for troubleshooting.

  • Check your Junk Email folder.

  • If the email is in a connected account, it is pulled into the light version of Outlook Web App once an hour.

  • Check with the sender to make sure the message was sent to the correct email address.

  • Refresh your browser by using Shift+F5. Messages are available as soon as they are received by the server.

What should I do if I have some other problem?

Try posting a question in the Microsoft Community.

Getting help

For help, choose Help on the toolbar.

Some features described in Help documentation may not be available depending on your service or if the administrator for your organization turned off those features.

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