Outlook for Mac 2011 Help

Customer support and troubleshooting for Office for Mac 2011 ends October 2017. To get all the latest features, upgrade to Office 2016 for Mac. Make a one-time purchase, or buy an Office 365 subscription and stay up to date.

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Set up your accounts



Set up email in Outlook for Mac 2011

Learn how to configure POP and IMAP e-mail accounts from e-mail service providers such as AOL, Gmail, MobileMe, and Windows Live Hotmail.

Add an email account to Outlook

Connect to the Microsoft Exchange account provided by your company or organization.

Import a .pst file from Outlook for Windows

Watch this short overview on how to import an Outlook for Windows Data File (.pst).

Work with mail, calendar, and address book



Add a picture or background to a message

Make your e-mail messages more interesting by including a picture as part of the message.

Create a signature

Add a signature manually or automatically to each message that you send.

Create a meeting or appointment

Learn the difference between a meeting and an appointment and how to create each on your calendar.

Create a contact group (also called a distribution list)

Learn how to create a distribution list so that you can send a message to everyone in a group without typing each recipient's address.

Organize and search for items



Add or remove folders

Create additional folders to organize your messages, contacts, tasks, and notes.

Find items in Outlook by doing a basic search

Quickly search the current folder, and expand the search to include additional folders or item types.

Create a rule

Create a rule to automatically sort incoming messages into folders.

Synchronize and share



Open a shared calendar, address book, or e-mail folder

Open a Microsoft Exchange calendar, address book, or e-mail folder that you have permission to open.

Add and manage your delegates

Give a delegate access to and set permissions on your Microsoft Exchange calendar, inbox, and address book.

Manage junk e-mail, security, and privacy



Customize junk e-mail protection

Adjust the junk e-mail filter to classify more or fewer messages as "junk."

Send a digitally signed or encrypted message

Make your messages more secure by using digital signatures and encryption.

Create a message with restricted permission

Use Information Rights Management (IRM) to restrict permission to a message, for example, prevent recipients from forwarding the message.




I'm not receiving e-mail or other items in my Exchange account

Explore common causes and solutions for e-mail issues.

Rebuild the Office database

Learn how to use the Microsoft Database Utility to rebuild a damaged Office database.

Explore other useful resources



Make Outlook your default application for e-mail, calendar, and contacts

Set up Outlook to open automatically when you click a link in a document or on a Web page to send e-mail (also known as a "mailto" link).

Outlook keyboard shortcuts

See the full list of keyboard shortcuts, organized into logical categories.

Customize the Outlook window

Learn the main elements of the Outlook window and how to customize each one.

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