Outlook on the web Quick Start

Organize email

Organize email with Outlook on the web

Prioritize messages with Focused Inbox

Focused Inbox sorts your email into two tabs: Focused for your most important messages, and Other for the rest.

To turn on Focused Inbox:

  • Select Settings Settings > Focused Inbox.

To move a message from one tab to the other:

  • Select the Focused tab, or the Other tab.

  • Select the message you want to move, and select Move to > Move to... or Always move to...

Focused Inbox in Outlook on the web

Use Filters to sort and display your messages

Use filters to choose which messages to display.

  1. Select Filter.

  2. Select an option.

Filtering email in Outlook on the web

View messages by Conversation or Messages

To view related messages as a single conversation or thread:

  1. Select Settings Settings .

  2. Under Conversation view, select if you want the messages as a conversation with:

    • Newest messages on top

    • Newest messages on bottom

To view messages individually:

  1. Select Settings Settings .

  2. Under Conversation view, select Off.

Conversation view toggles in Outlook on the web

Create a Rule

Use rules to automate actions on incoming email, like moving certain messages to a specific folder.

  1. To create a rule on a specific message:

    • Right-click it and select Create rule…

    To create a new rule or edit an existing one:

    • Select Settings Settings > View all Outlook settings.

  2. Select Mail > Rules.

  3. Select Add new rule or select an existing one.

  4. Give the rule a name, select a condition, and select an action.

  5. Select Save.

Create a new rule in Outlook on the web

Archive a message

Keep your inbox clean by archiving messages that you’ve replied to or acted on, but don't want to delete or move to a folder.

  1. Choose one or more messages.

  2. Right-click and select Archive.

    Or select Archive along the ribbon.

Archived items are easy to find from the search box or in the Archive folder.

Archiving messages in Outlook on the web
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