Getting familiar with the Exchange Admin Center

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Few administrators would argue about the relevance and the importance of Exchange Online for Office 365. In fact, Office 365 was initially a suite of products that started with Exchange Online and an online version of Exchange Email Services. Many organizations have used Exchange as the primary driver for moving to Office 365. Microsoft recognizes that and that's why this infrastructure service, this email service, is a backbone of Office 365 and at the center of most conversations that circle around Office 365.

In this course, we look in detail at the email services, how they are managed, implemented, and troubleshooted within Office 365. Now in order to manage your email services, we need to use a separate portal and that is the Exchange Admin Center. And if I click on the Exchange Admin Center that is available in the left-hand pane here, I will go ahead and access all of my Exchange Admin Services. And the Exchange Admin Center will be my central console for managing all of my Exchange email-specific configuration settings.

Now, any of you that have managed an on-premise deployment of Exchange Server 2013 has seen an interface that looks very much like this. Used to be called the Exchange Control Panel, and in Exchange 2013, the Exchange Admin Center, is a completely web-based management interface for your on-premises Exchange 2013. Now, the main difference between that interface, for on-premises, and this interface right here is we have a couple of missing menu options on the left. On the left-hand side, there's a menu option that allows you to manage databases and servers.

Well, being that we are now hosted in the cloud, we don't manage servers and we don't manage databases. All of that is managed within Office 365 by Microsoft. So what I'm left with is all my configurations for my mail flow, managing my users, managing permissions, compliance, anti-spam, security, and also public folders. This electrical dashboard of information that's stored and accessible through Outlook. I can also manage my mobile devices, manage their security policies, and all the configurations that are associated with those.

All of this is, again, through the Exchange Admin Center. Now, when I first go into my dashboard of my Exchange Admin Center, you'll notice that it's drastically different than the one you saw in Office 365. This is not providing me status, it's providing me pure links that will drill down to various configuration options. So, think of those as direct links, as opposed to having to browse through all the menu options on the left. You can click on any one of those and you will be brought to directly the right place where you can manage an Outlook Web App policy.

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For businesses with 150+ licenses Request Office 365 onboarding assistance from FastTrack

You can request remote and personalized assistance with onboarding. Our FastTrack engineers will help you plan your Office 365 project, assess your technical environment, provide remediation guidance, and provide user adoption assistance. For businesses with at least 500 licenses, Microsoft also provides personalized assistance to migrate data to Office 365.

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Tip: Businesses with 1-149 licenses still have access to FastTrack guidance via links in the Admin Center and also available at

Discover how to efficiently manage your organization's implementation of Office 365, including global subscription settings, Exchange mailboxes, and SharePoint and Skype for Business services. In this course, David Elfassy looks at Office 365 from the perspective of an IT professional, showing how to implement enterprise-level services, no matter the size of your business. David helps you understand your service-level agreement, set up email domains, and configure policies and multifactor authentication. He also dives into advanced Office 365 configurations, including how to implement multifactor authentication, troubleshoot with admin center tools, and more.

Topics include:

  • Managing global subscription settings, domain names, and user settings

  • Managing Exchange user mailboxes

  • Implementing Exchange distribution and security groups

  • Using a message trace

  • Implementing Exchange rules

  • Managing SharePoint compliance settings

  • Managing Skype for Business settings

  • Using remote PowerShell to manage Office 365

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