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Flag or pin a message in Outlook.com

To remind yourself to follow up on a message, you can add a follow-up flag. A flag gives you a visual cue that you want to return to that message later. Any item with a follow-up flag can also be assigned a due date. In the message list, flagged items display the Flag this message symbol. When you mark a flagged item as complete, the flag symbol changes to Check mark .

Pinning a message moves it to the top of your inbox so it's easy to find later. A pinned message is indicated by a Unpin symbol.

Which version of Outlook.com are you using?

The instructions are slightly different depending on whether you're using the Outlook.com beta. Choose which version you're using to see the instructions that apply to you.

IF YOUR MAILBOX LOOKS LIKE...

IF YOUR MAILBOX LOOKS LIKE...

A screenshot of the top left corner of the Outlook.com beta mailbox

See Instructions for the Outlook.com beta.

A screenshot of the top left corner of the classic Outlook.com mailbox

See Instructions for classic Outlook.com.

Instructions for the Outlook.com beta

Flag a message

  1. In the message list, hover over the message to see the flag option.

    A screenshot of the flag option in the message list

  2. Select Flag this message to flag the message.

To see all of your flagged messages, select Tasks at the bottom left corner of the page.

Pin a message

Note: To pin a message or see pinned messages, your inbox must be sorted by date. Select Filter at the top of the message list to change how your inbox is sorted.

  1. In the message list, hover over the message to see the pin option.

    A screenshot of the pin option

  2. Select Pin to keep the message at the top of your inbox.

  3. Select Unpin to unpin the message.

Instructions for classic Outlook.com

Flag a message

  1. In the message list, hover over the message or select it to see the flag option.

    A screenshot of the flag option in the message list

  2. Do one of the following:

    • Select Flag this message to flag the message for follow-up today.

    • Right-click Flag this message to select other date options.

      Follow-up options available when you flag a message

To see all of your flagged messages, select Tasks at the bottom left corner of the page.

Pin a message

Note: To pin a message or see pinned messages, your inbox must be sorted by date. Select Filter at the top of the message list to change how your inbox is sorted.

  1. In the message list, hover over the message or select it to see the pin option.

    A screenshot of the pin option in the message list

  2. Select Pin to keep the message at the top of your inbox.

  3. Select Unpin to unpin the message.

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