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Fix Class Notebook not displaying in Office 365 launcher

Fix Class Notebook not displaying in Office 365 launcher

If your school has provided you with an Office 365 account, a Class Notebook icon should appear on your homepage when you choose Sign in at Office.com. If it doesn't display, try the steps below in order.

Double check your Office 365 faculty license

Check with your school admin to see if you have a faculty license linked to your Office 365 account. Here’s a list of possible licenses:

  • Office 365 ProPlus for Faculty

  • Office 365 Education for Faculty

  • Office 365 Education E5 for Faculty

  • Office 365 Education PLUS for Faculty

  • Office 365 Faculty Individual SignUp

  • Office 365 Plan A1 for Faculty

  • Office 365 Plan A2 for Faculty

  • Office 365 Plan A3 for Faculty

  • Office 365 Plan A3 for Faculty

  • Office 365 Plan A4 for Faculty

  • SharePoint (Plan 1) for Faculty

  • SharePoint (Plan 2) for Faculty

  • Office Professional Plus for Faculty

  • Office Web Apps (Plan 1) For Faculty

  • Office Web Apps (Plan 2) For Faculty

Check to see if the Class Notebooks app has been hidden in SharePoint

This prevents all Office 365 tenants in SharePoint from seeing Class Notebook in their app launchers.

  1. Ask your admin to sign in and select the SharePoint Admin center. From there, select Settings.
     

    A list of Admin centers for Office 365, including SharePoint.
  2. Under Show or Hide Options, make sure that Class Notebook is set to Show.
     

    A list of OneDrive for Business, OneNote Class Notebook, OneNote Staff Notebook, and Sites with buttons to Show or Hide.

See if Class Notebook is enabled in your country

Class Notebook is enabled in these countries:

  • Argentina 

  • Australia

  • Austria

  • Bahrain

  • Belgium

  • Brazil

  • Canada

  • Chile

  • China

  • Croatia

  • Cyprus

  • Czech Republic

  • Denmark

  • Egypt

  • Finland

  • France

  • Germany

  • Greece

  • Honduras

  • Hong Kong

  • Hungary

  • India

  • Iraq

  • Ireland

  • Israel

  • Italy

  • Japan

  • Jordan

  • Korea, Republic of

  • Kuwait

  • Lebanon

  • Mexico

  • Netherlands

  • New Zealand

  • Norway

  • Oman

  • Poland

  • Portugal

  • Qatar

  • Romania

  • Russian Federation

  • Saudi Arabia

  • Singapore

  • South Africa

  • Spain

  • Sweden

  • Switzerland

  • Taiwan

  • Thailand

  • Turkey

  • United Arab Emirates

  • United Kingdom of Great Britain and Northern Ireland

  • United States of America

  • Yemen

If your country is not listed here, or you still don’t see Class Notebook, visit our answers forum for more help.

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