Device states

Device states

Devices in the Device actions list (Admin home > Device actions) can have the following states.

In the Device actions list, you can see the Devices states.



Managed by Intune

Managed by Microsoft 365 Business.

Retire pending

Microsoft 365 Business is getting ready to remove company data from the device.

Retire in progress

Microsoft 365 Business is currently removing company data from the device.

Retire failed

Remove company data action failed.

Retire cancelled

Retire action was cancelled.

Wipe pending

Waiting for factory reset to start.

Wipe in progress

Factory reset has been issued.

Wipe failed

Couldn’t perform factory reset.

Wipe cancelled

Factory wipe was cancelled.


This means that an action is pending (or in progress) but the device has not checked in for 30+ days.

Delete pending

Delete action is pending.


Microsoft 365 Business has detected the device.

See Also

Microsoft 365 Business documentation and resources

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