Delete all email in Outlook on the web

You can delete all the email messages from your inbox in just a few steps.

Choose your version for instructions

The instructions are slightly different depending on whether you're using the new Outlook on the web. Choose which version of Outlook on the web you're using to see the steps that apply to you.

IF YOUR MAILBOX LOOKS LIKE...

IF YOUR MAILBOX LOOKS LIKE...

Outlook on the Web Beta

See Instructions for the new Outlook on the web.

Outlook on the web

See Instructions for classic Outlook on the web.

Note: If your organization has included its logo in the toolbar, you might see something slightly different than shown above.

Instructions for the new Outlook on the web

  1. Sign in to Outlook on the web.

  2. At the top of your inbox, above the message list, select the check box.

    A screenshot of the check box above the message list

  3. Above the message list, select Delete. All the email in your inbox will be moved to the Deleted Items folder.

    A screenshot of the Delete button

  4. To permanently delete the messages, right-click the Deleted Items folder and select Delete all.

Instructions for classic Outlook on the web

  1. Sign in to Outlook on the web.

  2. At the top of your inbox, above the message list, hover until a check box appears. Then, select the check box to highlight the messages on the page.

    Hover near your Inbox and then select the checkbox that appears.

  3. In the reading pane, select Select everything.

    To select all of the email in your Inbox, choose Select everything.

  4. Select Delete. All the email in your inbox will be moved to the Deleted Items folder.

  5. To permanently delete the messages, right-click the Deleted Items folder and select Delete all.

See Also

Restore deleted email messages in Outlook on the web

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×