Change password in Outlook Web App

In just a few steps, you can change your password in Outlook Web App.

Note: For password changes to the Outlook desktop application on your PC or Mac, see Change email account settings (in Outlook on a PC) or Update your password in Outlook 2016 for Mac.

How do I change my password?

  1. In a web browser, sign in to Outlook Web App using the URL provided by the person who manages email for your organization. Enter your user name and password, and then click Sign in.

  2. Select Settings Settings icon >Change password.

  3. Follow the instructions on the Change password page.

What else do I need to know?

  • If you also connect to your account from a phone or a tablet, you also need to update the password in the settings on that device to match your new password. Similarly, you also need to update the password in the settings of any other desktop email application you may be using (for example, Apple Mail, Mozilla Thunderbird, Microsoft Outlook, or Windows Live Mail).

  • To help make your password more secure, you can:

    • Use a minimum of eight characters (your account may require more or less).

    • Use a mix of capital and lowercase letters.

    • Use numbers as well as letters.

    • Use punctuation or other non-alphanumeric characters.

  • Most email accounts require a minimum number of characters or a minimum level of complexity for passwords. The requirements are set by your administrator. For information about the password requirements for your account, contact your helpdesk.

  • Depending on your mailbox settings, you may not be able change your password using the Options page. If you can't change your password using Options, contact your helpdesk.

Expand your skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.