Block senders or unblock senders in Outlook.com

You can block messages from specific email addresses or domains from reaching your inbox. When you add an email address or domain to your blocked senders list, Outlook.com automatically moves messages from that sender to the Junk Email folder.

Note: You can have up to 1,024 addresses or domains in the blocked senders and safe senders lists. If you want to add more than that, try blocking domains instead of individuals email addresses.

Choose your version for instructions

The instructions are slightly different depending on whether you're using the Outlook.com beta. Choose which version of Outlook.com you're using to see the steps that apply to you.

IF YOUR MAILBOX LOOKS LIKE...

IF YOUR MAILBOX LOOKS LIKE...

A screenshot of the top left corner of the Outlook.com beta mailbox

See Instructions for the Outlook.com beta.

A screenshot of the top left corner of the classic Outlook.com mailbox

See Instructions for classic Outlook.com.

Instructions for the Outlook.com beta

If you're receiving unwanted email, you can block the email addresses and domains you don't want to receive messages from. Add any email address or domain to your blocked senders list to move these messages directly to your Junk Email folder.

Note: Email is automatically removed from the Junk Email folder after 14 days and is not recoverable. For more information, see Restore deleted email messages in Outlook.com.

  1. Go to Settings > View full settings > Mail > Junk email > Blocked senders.

  2. If you want to block an email address, type the email address in Blocked senders and then click Add. If you want to block all email from a domain, type the domain name in Blocked domains and then click Add.

  3. Click Save.

If you want to remove someone from the blocked senders list, follow the instructions below.

  1. Go to Settings > View full settings > Mail > Junk email > Blocked senders.

  2. Select the address or domain you want to unblock, and then select Delete .

There are times when you don't want messages from a specific person or domain to end up in your Junk Email folder. Messages from addresses or domains on the safe senders list won't get moved to your Junk Email folder.

  1. Go to Settings > View full settings > Mail >Junk email.

  2. In Safe senders, enter the email address or domain you want to add, and then click Add.

  3. Select Save.

    Tips: 

    • To edit or remove email addresses or domains from the safe senders list, select the item in the list and then select The Edit icon or Remove .

    • To empty your Junk Email folder, select Junk Email in the navigation pane. At the top of the screen, select Delete all.

Instructions for classic Outlook.com

If you're receiving unwanted email, you can block the email addresses and domains you don't want to receive messages from. Add any email address or domain to your blocked senders list to move these messages directly to your Junk Email folder.

Note: Email is automatically removed from the Junk Email folder after 14 days and is not recoverable. For more information, see Restore deleted email messages in Outlook.com.

  1. Go to Settings > Options > Junk email > Blocked senders, and then enter the email address or domain that you want to block.

  2. Select The Add icon .

    A screenshot of the Blocked senders page.

  3. Select Save Save .

If you want to remove someone from the blocked senders list, follow the instructions below.

  1. Go to Blocked senders.

  2. Select the address or domain you want to unblock, and then select Delete .

There are times when you don't want messages from a specific person or domain to end up in your Junk Email folder. Messages from addresses or domains on the safe senders list won't get moved to your Junk Email folder.

  1. Go to Settings > Options > Junk email > Safe senders, and then enter the email address or domain you want to add.

  2. Select The Add icon .

    A screenshot of the Safe senders page.

  3. Select Save Save .

    Tips: 

    • To edit or remove email addresses or domains from the safe senders list, select the item in the list and then select The Edit icon or Remove .

    • To empty your Junk Email folder, select Junk Email in the navigation pane. At the top of the screen, select Delete all.

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Related topics

Help keep spam and junk email out of your Inbox in Outlook.com
Organize email by using inbox rules in Outlook.com
Restore deleted email messages in Outlook.com

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