Office
Sign in
Manage

Add another admin

Your browser does not support video. Install Microsoft Silverlight, Adobe Flash Player, or Internet Explorer 9.

Looking for more Office 365 training? Check out LinkedIn Learning

If you signed your business up for Office 365, you can add additional admins to help manage your account. These can be existing employees or individuals from outside your company, such as IT professionals.

Add an existing employee as an admin

  1. From the Office 365 admin center, under Users, choose Edit a user.

  2. Choose the user, and then next to Roles, chose Edit.

  3. Select either Global administrator (to give the user the same permissions that you have) or Customized administrator (to choose individual permissions).

  4. In the Alternative email address box, enter an email address the new admin can use in case of a lost password or inability to sign in.

  5. Choose Save, Close, and Close again.

Add someone outside the company as an admin

  1. From the Office 365 admin center, under Users, choose Add a user.

  2. Enter the user's first and last names, a display name, a user name, and your own company domain name.

    The user name and domain name together make up the email address and sign-in address for the user.

  3. Enter the user's contact information.

  4. Under Password, choose Auto-generate password to let Office 365 create a password for the user, and select the Make this user change their password when they first sign in check the box to make them create their own password.

  5. Under Roles, choose Global administrator.

  6. In the Alternative email address box, type a different email address in case of a lost password or inability to sign in.

  7. Under Product licenses, choose Create user without product license, and then choose Add.

  8. Leave Send password in email selected, add your email address and the new user's email address, and then choose Send email and close.

If you signed your business up for Office 365, then you are the Office 365 admin and the only person who can buy subscriptions, add users, reset passwords, and more.

If you don’t have the time or knowledge to do this work, add another person as an admin. To get started, sign in to Office 365 with your work email. Then choose Admin, and under Users, choose Edit a user. Choose one of your employees to make an admin. Next to Roles, choose Edit.

To give them the same admin permissions that you have, choose Global administrator, but for this employee, let’s choose Customized administrator, then Billing and User management, because they only need admin permissions to buy subscriptions and assign them to users.

Add an alternative email address that they can use if they forget their password or can’t sign in. Then Save and Close. And Close again.

Another way to add an admin to help you with Office 365 is to bring in someone from the outside, like an IT professional. Let’s first add them to Office 365 by choosing Add a user. Add their first and last name. And display name. Type their user name and your company domain name. The user name and domain name together make up an email address and sign-in address for Office 365. Fill in their contact information like a phone number. Then under Password, choose Auto-generate password to let Office 365 come up with one. Then check the box to make them come up with their own password when they first sign in.

Under Roles, choose Global administrator, because this is an IT professional service who needs to look after all aspects of Office 365, and you don’t want to limit them in any way. Add an alternative email address that they can use if they forget their password and need it reset. Under Product licenses, choose Create user without product license because this person will manage Office 365 and not use it like an employee, so an extra license isn’t needed. Choose Add. You see their user account information, including their password. Leave Send password in email checked, then add your email address and their email address so they get the account details directly. Then Send email and close.

You’re ready to delegate Office 365 admin tasks to other people so you can focus on the business.

LinkedIn Learning

LinkedIn Learning is an online learning platform that combines industry-leading content from Lynda.com with LinkedIn’s professional network of more than 500 million member profiles to provide highly personalized course recommendations and a more intuitive learning experience. Learn more.

Benefits

  • Learn from recognized industry experts, and get the business, tech, and creative skills that are most in demand.

  • Receive personal recommendations based on your LinkedIn profile.

  • Stream courses from your computer or mobile device.

  • Take courses for every level – beginner to advanced.

  • Practice while you learn with quizzes, exercise files, and coding windows.

  • Provide learning for your team or entire organization, with an easy to use experience for managing users, curating content and measuring engagement

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×