Why doesn’t the screen clipping tool work anymore?

As software evolves, sometimes keyboard shortcuts change. OneNote's keyboard shortcut for screen clippings has changed with updates to the Windows operating system.

Now, with the Windows 10 Creators Update, we have another change. Windows+Shift+S still captures your screen, but instead of showing the Select Location in OneNote dialog, the screen clipping is sent immediately to your clipboard so that you can paste it into any application, including OneNote.

If you prefer to see the OneNote dialog when you take screen clippings, here are some options for you.

  • If you're on a web page, select the content you want to clip. Right-click the selection, and choose Send to OneNote.

  • If you have a desktop version of OneNote, such as OneNote 2016 or 2013, you might have the OneNote icon in your Windows system tray. You can change what the icon does by setting the default option to take a screen clipping. After you've done that, clicking the icon will show the Select Location in OneNote dialog. Remember though, that the keyboard shortcut shown will copy immediately to the clipboard.

Tip: Here's a quick tip to know if you'll see the dialog. When you take your screen clipping, if the outline around your selection is red, your screen clipping will be sent immediately to your clipboard. If the outline around your selection is black, you will see the Select Location in OneNote dialog.

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