Using Add-ins in Outlook on the web

Add-ins for Outlook on the web are programs or utilities that help you automate certain tasks. Use Outlook on the web add-ins to extend email features by adding information or tools that you can use while you are viewing or creating emails.

Note: Add-ins must be enabled to be activated in your emails. See Managing apps.

Add-ins that come with Outlook on the web

Outlook on the web comes with the several mail add-ins, such as My Templates, Bing Maps, and Suggested Meetings. This article describes these add-ins and explains how each of them work.

Note: If you are using Office 365, an additional add-in called Action Items is available. The Action Items add-in is not available for Outlook on the web.

My Templates

Use the My Templates add-iin to quickly insert pre-loaded text into an email.

Using the My Templates add-in
  1. Select New in the top navigation bar.

  2. Type the recipient and subject in their respective fields.

  3. Choose the add-ins option below the message body to display a list of add-ins in the expanded reading pane.

    Select add-ins to see a list of preinstalled add-ins
  4. Choose the My Templates add-in to display your templates.

    Select the My Templates add-in

    Note: The pre-installed add-ins you have may vary based on locale and subscription.

  5. There are three available templates in the list by default, and each one inserts specific text into the body of your email. For example, if you select I'll reply later, the message, "Heading to a meeting. I'll get back to you soon," will be included in the email message you are composing.

    Choose from one of the available templates
  6. To edit the text in a template, select Edit Edit , and add or modify text as needed, and then select Save.

To add a template to the My Templates add-in
  1. Select +Template.

    Choose from one of the available templates
  2. Type a title for the template and the text you want to have inserted in your email.

    New Template form
  3. Select Save. The new template now appears as part of the My Templates list.

To delete a template from the My Templates add-in
  • Select the Trash icon next to the template you want to delete. The template is deleted immediately and there is no undo option..

Bing Maps

The Bing Maps app is a contextual add-in, which means that it automatically activates based on text in a message or calendar event. Using the Bing Maps add-in, for example, if there is an address in an email message, you can select it to access a map of the location.

Bing Map address

Bing Map

To use the Bing Maps add-in
  • Create and send an email message with a street address, city, state, and zip code in the body of the message. If the recipient opens the mail in Outlook on the web, they should be able to select the address to open a map of the address location.

Suggested Meetings

The Suggested Meetings app is another contextual add-in. When you use the Suggested Meetings add-in, if there is a time and date in the body of an email message, you can select it to open the Suggested Meetings card and then schedule the event in your Outlook on the web calendar.

Suggested Meetings

To use the Suggested Meetings app
  • Create and send an email message with a at least a date and time in the body. If the recipient opens the mail in Outlook on the web, they should be able to select the text to open a map of the address.

Action Items

Important: The Action Items add-in is only available to Outlook on the web for business customers. If you use your Microsoft account to sign in to the service, you will not see this feature.

The Action Items add-in is another contextual app. Using the Action Items add-in, if there is a task suggestion or other text that indicates an action should be taken in the body of an email message, the recipient will see Action Items on the app bar.

Action Items

To use the Action Items add-in (for Office 365 for business users only)
  • Create and send an email message with text that indicates an action should be taken in the body of the message. If the recipient opens the mail in Outlook on the web, they will see Action Items on the app bar. Selecting Follow Up flags the item and adds it to your Tasks list. To learn about working with Tasks, see Using Tasks in Outlook on the web.

Managing add-ins

You can manage the add-ins that are available to you by selecting Settings Settings icon and then Manage add-ins.

Choose Manage add-ins from the Settings menu
  • Choose My add-ins to see the list of add-ins you have available for use

  • Use the sliders to turn an add-in on or off.

  • You can also search for an add-in to enable using the Search box.

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