Use a screen reader to save an image or attachment from an email in Outlook

Use a screen reader to save an image or attachment from an email in Outlook

Read out loud symbol with the label Screen reader content. This topic is about using a screen reader with Office

This article is for people with visual impairments who use a screen reader program with the Office products and is part of the Office Accessibility content set. For more general help, see Office Support home.

Use Outlook Mail with Narrator, the built-in Windows screen reader, to save an attached file from an email to your device.

Notes: 

  • New Office 365 features are released gradually to Office 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

  • This topic assumes that you are using the built-in Windows screen reader, Narrator. To learn more about using Narrator, go to Complete guide to Narrator.

Save an attachment from an email

  1. In Outlook Mail, navigate to the email that contains the attachment you want to save to your device, and then double-tap the screen to open it. The focus moves to the start of the email.

  2. Swipe left to move the focus to the message header where the attachments are. You hear the file name and size of the first attachment. If the first attachment is not the one you seek, swipe left until you find the attachment you want to save.

  3. Double-tap the screen with two fingers. You hear: "Menu, popup, custom."

  4. Swipe right until you hear "Save button," and then double-tap the screen. You hear: "Choose an app, This Device."

    Note: If you want to save the attachment to your OneDrive instead, swipe right until you hear "OneDrive," and then double-tap the screen.

  5. Double-tap the screen. You hear: "Browser, Documents." Swipe right until you hear "Downloads," and then double-tap the screen.

  6. Swipe right until you hear "Next, app bar button" and then double-tap the screen.

  7. Swipe right until you hear "Save, app bar button" and then double-tap the screen.

    The attachment is saved to the Downloads folder on your device and the focus returns to the email. You can browse your downloaded files with the File Explorer app.

See also

Use a screen reader to insert a picture or image in Outlook

Basic tasks using a screen reader with email in Outlook

Use a screen reader to explore and navigate Outlook Mail

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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