Use a screen reader to find a contact in Skype for Business in Outlook on the web

You can use a screen reader to find a contact in Skype for Business in Outlook on the web. That makes it easy to find out whether they're available and to send them an instant message.

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Find a contact

  1. Open Outlook on the web in your browser and, if necessary, sign in.

    Tip: For sign-in help, refer to Get started using a screen reader with Skype for Business in Outlook on the web.

  2. Tab until you hear “Use the Down Arrow to use the Skype for Business conversations pane,” and then press the Down Arrow key. The Skype for Business conversations pane opens with the focus on the All contacts list, and you hear “Contacts, All contacts, Contact names.” In the upper-right corner of the pane, the Search Skype, Contacts, and New Chat buttons are available. In the lower-right corner of the pane, the Turn off chat notifications button is available.

  3. Tab until you hear “Search conversation, Type contact name, Edit, Type and text.”

  4. Type the name of the contact you want to find.

  5. When you hear “Search updated and <X> results found in your contacts,” to move to the list, press the Tab key twice. You hear the first contact’s initials, name, and status (for example, "Available" or "Busy").

  6. To move through the list, use the Down Arrow key.

  7. When you near the name of the contact you want, press Enter. A new pane opens with the contact’s name and status, with the focus in the text box, where you can type a message.

Learn more

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or have questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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