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Use a screen reader to create a folder in a document library in SharePoint Online

This article is for people with visual or cognitive impairments who use a screen reader program such as Windows Narrator, JAWS, or NVDA with Microsoft 365 products. This article is part of the Microsoft 365 screen reader support content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support.

Use SharePoint in Microsoft 365 with your keyboard and a screen reader to create folders and subfolders in a document library. We have tested it with Narrator and JAWS, but it might work with other screen readers as long as they follow common accessibility standards and techniques. With folders, you can organize your files into categories that make sense for your organization. For example, create folders to store files for each client or folders for files related to a specific project.

Notes: 

  • New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

  • To learn more about screen readers, go to How screen readers work with Microsoft 365.

  • When you use SharePoint in Microsoft 365, we recommend that you use Microsoft Edge as your web browser. Because SharePoint in Microsoft 365 runs in your web browser, the keyboard shortcuts are different from those in the desktop program. For example, you’ll use Ctrl+F6 instead of F6 for jumping in and out of the commands. Also, common shortcuts like F1 (Help) and Ctrl+O (Open) apply to the web browser – not SharePoint in Microsoft 365.

Create a folder

  1. Sign in to your organization’s Microsoft 365 account, start the SharePoint app, and then open your document library.

    Tip: Document libraries in SharePoint Online have two different views: classic and SharePoint in Microsoft 365 experience. For most people, SharePoint in Microsoft 365 experience is the default. However, if you hear “Check it out button” when navigating your document library, you’re using the classic experience. To view SharePoint in Microsoft 365 document libraries, when you hear “Check it out button,” press Enter. After the view of your document library changes to the SharePoint in Microsoft 365 experience and the focus moves from the Check it out button to the New link, you hear the name of your document library, followed by “New.”

  2. To move to the list of folders and files, press the Tab key until you hear: “Table, list of folders, files, or items.”

  3. To move through the list and select the folder in which you want to create a new folder, use the Up and Down arrow keys. To open the selected folder, press Enter.

  4. To move to the menu bar, press Shift+Tab until you hear: “Command bar.”

  5. Press the Right or Left arrow key until you hear "New," and then press Enter.

    Tip: If you do not hear "New" on the menu bar, this means that an existing folder or file is selected. To move to the selected item, press the Tab key until you hear the name of the item. To clear the selection, press Spacebar. To return to the menu bar, press Shift+Tab until you hear: “Command bar.” The New command is now available.

  6. Press the Down Arrow key until you hear “Folder,” and then press Enter.

  7. Type a name for the folder and press Enter. The new folder is created in the document library. You can start adding files or creating subfolders within it.

See also

Use a screen reader to upload files to a document library in SharePoint Online

Use a screen reader to move or copy a folder or file in a document library in SharePoint Online

Keyboard shortcuts in SharePoint Online

Basic tasks using a screen reader with SharePoint Online

Use a screen reader to explore and navigate SharePoint Online

Use SharePoint in Microsoft 365 with your keyboard and a screen reader to create folders and subfolders in a document library. We have tested it with Narrator and JAWS, but it might work with other screen readers as long as they follow common accessibility standards and techniques. With folders, you can organize your files into categories that make sense for your organization. For example, create folders to store files for each client or folders for files related to a specific project.

Notes: 

  • New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

  • To learn more about screen readers, go to How screen readers work with Microsoft 365.

  • When you use SharePoint in Microsoft 365, we recommend that you use Microsoft Edge as your web browser. Because SharePoint in Microsoft 365 runs in your web browser, the keyboard shortcuts are different from those in the desktop program. For example, you’ll use Ctrl+F6 instead of F6 for jumping in and out of the commands. Also, common shortcuts like F1 (Help) and Ctrl+O (Open) apply to the web browser – not SharePoint in Microsoft 365.

Create a folder

  1. Open the SharePoint in Microsoft 365 document library where you want to create the new folder.

  2. Press the Tab key until you hear "Command bar," followed by the item currently in focus.

  3. Press the Right or Left arrow key until you hear "New, menu item," and press Enter.

  4. Press the Down arrow key until you hear “Folder,” and then press Enter.

  5. Type a name for the folder and press Enter. The new folder is created in the document library. You can start adding files or creating subfolders within it.

See also

Use a screen reader to upload files to a document library in SharePoint Online

Use a screen reader to move or copy a folder or file in a document library in SharePoint Online

Keyboard shortcuts in SharePoint Online

Basic tasks using a screen reader with SharePoint Online

Use a screen reader to explore and navigate SharePoint Online

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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