Unable to find content in public folder favorites in Outlook 2016

Important: This issue is now closed with the fix indicated below. For more information on other recent issues for your application, see Fixes or workarounds for recent Office issues.

Last updated: September 2016

Issue

When you search in a Public Folder that you've added to your favorites in Outlook 2016, no search results are returned or you may not see content in the Public Folder at all.

Status: Workaround

This issue is fixed in build 16.0.7766.2060. Please go to File > Office Account > Update Options > Update Now, to install the fix.

For more information, see this article: KB 3169741: No search results in public folder favorites in Outlook 2016.

Have a feature request?

Lightbulb - Idea

We love reading your suggestions on new features and feedback about how you use our products! Share your thoughts on the Outlook UserVoice site. We’re listening.

See Also

Fixes or workarounds for recent issues in Outlook for Windows

Expand your skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×