Turn mobile phone notifications on or off

This article applies to customers using Skype for Business Online operated by 21Vianet. All other customers should see Turn on or off mobile phone notifications.

Note:  Mobile phone notifications may not be available for all phones in all regions.

If your users have mobile phones and tablets with a Skype for Business client installed, they can receive alerts about incoming and missed instant messages. When push notifications are on, individual users can turn them off by choosing the appropriate Skype for Business option on their mobile device. When you turn off push notifications, users can’t turn them back on.

On Android and Symbian (Nokia) phones, Skype for Business notifications pop up in real time. For Windows Phone, iPhone, and iPad devices, however, push notification is used to show the alerts whenever you’re not actively using Skype for Business on your phone or tablet.

Turn push notifications on or off for all the Windows Phone or Apple devices in your organization

  1. Go to Organization > General.

  2. Under Mobile phone notifications, select or clear the box next to the notification service you want to disable, and then click Save.

    Important:  Microsoft uses other companies to provide real-time Skype for Business mobile notifications for Windows Phone, iPhone, and iPad users. See the Privacy Statement for Microsoft Lync Products.

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